Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair reviews

Showing 83 reviews with 2 stars · Clear filters

Irene
Dec 1, 2025
This hair is not for me and is way…
This hair is not for me and is way bigger than what I expected. Once I figure out how to actually go about returning I will definitely be sending it back.
Response from Eayon HairDec 2, 2025
Thank you for letting us know. We're sorry to hear that the hair didn't meet your expectations in terms of size and overall match for you. To start the return process, please send us a private message with your order number. Once we receive it, we'll promptly provide you with clear return instructions and the shipping address.
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First Time Eayon Hair S.
Nov 19, 2025
Lasted 4Days…
It was a problem with them sending me the hair I ordered. I ordered water wave tape-ins which were out of stock… They advised me of this within 2days of ordering but I wish they would have noted this on their website when I ordered and maybe would have picked another type of hair. To make a long story short, they sent me the wrong hair(kinky curly) which I didn’t ask for nor order and the tape-ins only lasted 4days for me. The adhesive wasn’t that strong for my hair. Nevertheless, tape-ins are definitely not my thing for styling my hair. Had to buy wet and wavy weave hair and do my style from scratch.
Response from Eayon HairNov 20, 2025
We are deeply sorry for the multiple significant issues you experienced with your order. This is absolutely not the standard of service we aim to provide. We sincerely apologize for the initial stock discrepancy, the error in shipping the incorrect hair type, and especially that the tape-in adhesive failed to hold for more than a few days. We understand how frustrating and inconvenient this must have been, ultimately requiring you to purchase a different product to complete your style. Thank you for bringing this to our attention so we can urgently address it. To investigate this thoroughly and work towards a fair resolution, could you please send us a private message with your order number? We appreciate you giving us the opportunity to make this right.
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Rebekah
Nov 3, 2025
My curls did not hold
My curls did not hold. I always wash human hair before it is sewed in. However the curls came out and the hair became wavy. I reach out to customer service who gave me tips on how to wash the hair. Already wash it that way and when I told customer service, I didn't get a response back. I am not satisfied with the hair
Response from Eayon HairNov 4, 2025
We are truly sorry to hear that the curls did not hold as expected and that you did not receive a follow-up response from our customer service team. This is not the level of service we aim to provide, and we sincerely apologize for the frustration this has caused.We understand how disappointing it is when a product doesn’t perform as hoped, especially after carefully following care instructions. Your satisfaction is very important to us, and we would like to make this right for you.Could you please send us a private message with your order number? This will allow us to look into your case immediately, address the issue personally, and find a satisfactory resolution. Thank you for giving us the opportunity to resolve this. We appreciate your feedback and hope to restore your confidence in our brand.
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Valerie M.
Nov 3, 2025
It was not the right length
Wrong length
Response from Eayon HairNov 4, 2025
We sincerely apologize for the error in the hair length you received. Thank you for bringing this issue to our attention.To resolve this for you promptly, could you please send us a private message with your order number? We will immediately look into what happened and work to find a satisfactory solution.We appreciate the opportunity to make this right.
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Kathy B.
Oct 31, 2025
They sent me the wrong pack and then…
They sent me the wrong pack and then made me pay to have it replaced. Never buying from this company again. Not a good first experience which is why it will be my last.
Response from Eayon HairNov 1, 2025
We sincerely apologize for the error in your order and for the unacceptable experience you had with the replacement process. This is not the standard of service we wish to provide, especially for a first-time customer.We would like to make this right for you. Could you please send us a private message with your order number? We will immediately look into what happened, process a refund for the shipping cost you incurred, and ensure you receive the correct product.We truly appreciate you bringing this to our attention and hope for the opportunity to restore your faith in us.
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Sheena H.
Oct 28, 2025
This hair is not what I expected
This hair is not what I expected. I installed it wet it and put mousse on it and it just dry. It does not look like the videos that are on your site. It was a waste of money.
Response from Eayon HairOct 28, 2025
We are truly sorry to hear that the hair did not meet your expectations and that the styling results were different from what you saw in our videos. We sincerely apologize for the frustration and disappointment this has caused.To help us understand what happened and make it right for you, could you please send us a **private message with your order number**? We would like to look into your specific case and find a satisfactory solution.Thank you for bringing this to our attention, and we hope to have the opportunity to resolve this for you.
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V L.
Oct 22, 2025
Disappointed
This is my third order from Eayon and I am extremely. This crochet yanky barely fills my head and looks like dry noodles on day one. I didn’t put any product in it as advertised by the videos on your site. This feels like doll hair.
Response from Eayon HairOct 23, 2025
We are deeply sorry to hear that your third order with us has left you so disappointed. Thank you for your past loyalty, and please know that we take your feedback about the crochet yaki hair very seriously. We sincerely apologize that the hair did not meet your expectations in terms of volume, texture, and overall appearance. It is concerning to hear that it felt unlike our usual quality, and we truly appreciate you bringing this to our attention. To better understand what happened and make things right, could you please send us a private message with your order number? This will allow us to immediately look into your specific order and the product batch, and work with you to find a satisfactory resolution. We value you as a customer and hope to have the opportunity to restore your faith in us.
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Sampson S.
Oct 21, 2025
Not Satisfied with Hair
I bought some deep wave crochet hair in 18" but it is only 18" if you spread it out flat. it is 11" if it is hanging down on both sides of the thin crochet string. it snagged and knotted in my boho braid. I replaced it .with bundled hair so will see if its any better,
Response from Eayon HairOct 22, 2025
We sincerely apologize that the 18" deep wave hair did not meet your expectations regarding length and performance. We truly appreciate you bringing this important feedback to our attention. To better understand the specific issue and assist you, could you please send us a private message with your order number? This will allow us to promptly look into the details of the product you received and discuss a satisfactory resolution with you. We're also hopeful that the Bundled Hair replacement will provide a much better experience. Please don't hesitate to reach out directly so we can ensure you are completely happy with your purchase. Thank you for giving us the opportunity to make this right.
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