Kia
Soft Hair with Eggy Chemical Smell
While the hair was soft with a beautiful curl pattern, it had an eggy smell. I shampooed the hair in cool water and let it air dry. After it was dry, it still had a slight eggy smell but I assumed it would go away as it aired out more. I installed the hair and after 7 days, these are the issues: • Terrible reaction on the scalp: itching, soreness, flakes • There is a hard non-flexible plastic piece in the area where the hair connects to the string. This makes the crochet method incredibly difficult • Eggy smell that will not go away • Curls flattened out and did not retain shape after spraying with water • Hair thinning on the ends The hair had to be removed after 7 days and the scalp had to be treated with medicine to help with itching and flakes. I was able to see additional reviews from customers on Instagram and Youtube who stated they had similar issues with this hair, which means your company has known about these issues. I hope your company does a thorough review of your product and makes the necessary changes.
Response from Eayon HairMay 9, 2026
we appreciate you taking the time to share your experience with our hair. We understand that an itchy scalp can be uncomfortable, and we apologize for any inconvenience this may have caused. We take quality control very seriously and strive to provide the highest-quality products to our customers. We want to make things right and would like to offer you the best hair and we will do everything we can to make sure you are satisfied with our product. Our stylist will spray some mousse to hold the pattern better after the styling work is done. It is the smell after the final design, please do not worry. After a few washing, the smell will come out gradually. In order not to delay the use of customers, all orders are packaged and shipped when they are completed, there is no time to dry for a period of time, coupled with the delay in transit, customers may smell some smell after receiving, customer can wash several times, and then put in a ventilated place to dry for 2-3 days which will be better.Additionally, your feedback will be extremely helpful to us in improving our products in the future. We look forward to hearing back from you and to resolving this issue to your satisfaction. Thank you again for your support and time.