Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair reviews

Showing 283 reviews with 1 star · Clear filters

IL
Mar 2, 2025
Didn't like it for my braids
Used for boho braids and hair was incredibly frizzy and looked bad very quickly. I got the colors, 4,27 and 30 and the lighter the hair, the worse it was. Didn't feel like completely humam hair either.
Response from Eayon HairMar 3, 2025
Dear friend, thank you for sharing your Bohemian Braids experience. We are sorry to hear that you had such a bad experience with your hair. According to your description, it seems that you encountered serious curl and quality issues, especially with the lighter colors (27 and 30). Please contact our customer service team to help you solve this problem. We value every customer's purchasing experience.
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Tee
Mar 1, 2025
I chooose this company due to another…
I chooose this company due to another one being closed during the spring holiday. After purchasing I was told there would be a delay with my order. This hair does not feel human. It has green plastic strands on the hair. So it must NOT BE HUMAN! I wish I could get a refund. Also has a lot of short stands making it hair to braid and I bought 18/20 inches.
Response from Eayon HairMar 3, 2025
Dear Tee, I'm sorry to hear about your disappointing experience with this purchase. We offers a 30-day free return and exchange policy, please contact our cuatomer team service and include photos of the hair showing the green plastic strands and explain the issues you've encountered. We value every customer's purchasing experience。
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Khatana S.
Feb 21, 2025
I was very disappointed in my purchase…
I was very disappointed in my purchase and will not buy again. The cost of $25 for shipping was grossly overpriced. The delivery for that price took too long. The quality of the hair was poor.
Response from Eayon HairFeb 24, 2025
Dear Khatana, thank you for sharing your feedback. I understand your concerns regarding the shipping cost, delivery time, and hair quality. To help resolve these issues, please contact our customer service team at [email protected] with your order details⁠. We can properly investigate your concerns and work towards finding a solution. We take customer feedback seriously as it helps us maintain our quality standards and improve our services⁠.
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Lesson L.
Feb 16, 2025
$130.00 mistake
The hair was absolutely beautiful, but the glue on the tape-ins did not hold. Eayon did reach out to me and I responded back to them with the info they requested, but they never did a follow up. Very disappointing experience.....(added info on 03-23-25) The company Eayon did reach out to me concerning the tape issues. We did come to an agreement, that they did not honor. This has been and incredibly disappointing experience.
Response from Eayon HairFeb 18, 2025
Hi dear, thank you for your feedback about our tape-in extensions. While we're pleased you found the hair beautiful, we understand your disappointment with the adhesive issue. We have been actively working on your case since our previous communication. Please check the email and tell us what you think, thank you very much for your patience
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Natasha M.
Feb 13, 2025
It nit what I expected but the hair was…
It nit what I expected but the hair was nice too short for my liking
Response from Eayon HairFeb 14, 2025
Hello Natasha, I’m sorry to hear the length wasn’t quite what you were hoping for. It’s great to hear you liked the hair itself though! If you’d prefer a longer length, we can help you find the right option. Please contact our customer service team just let us know what you're looking for, and we'll make sure to get it right for you!
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CYNTHIA H.
Feb 3, 2025
My order was incorrect item received
My order was invisible skin weft hair and what I received was not what I ordered. I tried emailing my request for a return label my email never went through. I went to your Instagram page to message your company no response, I sent a text to phone number I got from your Instagram page. I then disputed my charges with Affirm explained to them my order was incorrect, no way to contact
Response from Eayon HairFeb 4, 2025
Hi dear, I apologize for the inconvenience. I have checked our records and can confirm that I responded to your email on February 1st. Our email address is [email protected]. Could you please check your inbox and respond? There's no need to worry—we offer a 30-day unconditional return and exchange policy, and we will do our best to ensure your satisfaction. Thanks for your patience
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Shameika S.
Jan 26, 2025
When I ordered it initially said 5-7…
When I ordered it initially said 5-7 business days, however it appears to be shipped from China.... honestly it's incredibly inconvenient and misleading when you expect one thing and it's another,I'll see if the product is worth the wait when it comes.
Response from Eayon HairJan 27, 2025
Dear Shameika, thank you for sharing your experience, and we sincerely apologize for any confusion regarding the shipping time. We completely understand the inconvenience, and we appreciate your patience. We're committed to providing high-quality products, and we hope the hair meets your expectations once it arrives. If you have any concerns, feel free to contact our customer service team, and we’ll be happy to assist you.
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Terrell D.
Jan 24, 2025
hair matted very badly
this hair was beautiful out the pack however it matted severely in my boho twist pieces after a week. I was unable to comb through it at all even with conditioners
Response from Eayon HairJan 25, 2025
Hello Terrell, thank you for your feedback, and we're sorry to hear that the hair didn't meet your expectations. We always aim to provide high-quality products, and we truly appreciate you sharing your experience. If you haven't already, please reach out to our customer service team so we can assist you further and find a solution.
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