Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair Reviews | Read Customer Reviews of eayonhair.com

Eayon Hair reviews

Showing 283 reviews with 1 star · Clear filters

MG
May 4, 2025
1st Experience Disappointment
I understand this survey is sent automatically, but I still have not received anything I have purchased. I did receive my tracking information, however nothing about my purchase whereabouts has been updated which is extremely concerning, especially since this is my first experience/purchase with this company. When you spend hundreds of dollars for a product/service you deserve better communication.
Response from Eayon HairMay 9, 2025
Dear Customer, in order to save our customers tariffs, we ship from our factory in China to our warehouse in the United States, and then send it to our customers.The final tracking number will only be available when the package arriveds in the United States now. I checked your package has arrived on the 7th May, if you have any further needs, you can always contact our customer service team.
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Carmen S.
Apr 30, 2025
So not what I ordered now going to have…
So not what I ordered now going to have to send all the way back then pay for another wig from Amazon .
Response from Eayon HairMay 9, 2025
Dear Carmen We’re very sorry to hear that your order was not what you expected. We understand how frustrating it can be to receive the wrong item, especially when you were excited for your purchase. Please rest assured, at EayonHair, customer satisfaction is our top priority. Our team will do everything we can to resolve this for you. If you haven’t already, please contact our customer service team directly with your order details and any photos of the received product, so we can assist with the return and provide a solution as quickly as possible. We handle return logistics and, in most cases, offer hassle-free solutions without additional tariff or customs fees for returns or exchanges⁠. We truly hope to earn back your trust and provide a better experience. If you decide to give us another chance, please reach out and we’ll do our best to assist you personally. Thank you for sharing your feedback, and please let us know how we can help further.
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S H.
Apr 29, 2025
Cheap, thin, clumpy mess, you have been WARNED! "Wet…
I had high hopes when i purchased "Wet and Wavy Super Bulk Human Hair for Braiding" in Mid March, 25. When the hair arrived, I was disappointed right away. It didnt look like it was 200 grams and while it felt soft and flowy, the strands I noticed were very thin...like very fine hair. I thought well, it feels soft and flows nicely, may the "human" this came from just needed a little extra biotin or something... Boy was i wrong, not even a week into having it done, the hair would tangle in nested, tangle clumps you could only use a scissors to cut out. I have had bad hair before but nothing compares to the hair from EAYON. STAY AWAY!!
Response from Eayon HairApr 30, 2025
Dear valued customer, I sincerely apologize for your disappointing experience with our Wet and Wavy Super Bulk Human Hair for Braiding. We take quality concerns very seriously, and your feedback about the weight discrepancy, thin strands, and tangling issues is very concerning. I would like to assist you in resolving this issue. We offer a satisfaction guarantee. Please contact our customer service team with your order details so we can make this right.
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Rashira B.
Apr 26, 2025
Terrible hair tangles at first wash I…
Terrible hair tangles at first wash I got loose wavy with 4/27/30 color
Response from Eayon HairApr 27, 2025
Dear Customer, We're very sorry to hear about your experience with the loose wavy hair. This is not the quality we strive to provide to our customers. We'd like to help resolve this issue and ensure your satisfaction. Could you please contact our customer service team at [email protected] with your order details? This will help us investigate the issue and provide an appropriate solution. We'd also appreciate if you could share details about the washing products and methods used, as this will help us better assist you. We take quality concerns seriously and want to ensure you receive the product experience you deserve. Our team is ready to help resolve this situation. Best regards, Eayonhair
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Jaclyn J.
Apr 23, 2025
Order was wrong and unable to contact anyone.
I thought I was ordering enough for a full head, unfortunately that’s not what I got. I tried multiple times to contact without any success. The hair is of very good quality but it is unfortunate that I was unable to resolve the issue and had to use other methods to be able to do a full head. I don’t think I will be returning to this site.
Response from Eayon HairApr 24, 2025
Dear Jaclyn, I understand your frustration and hope to be able to help you resolve this issue. Please send your order details and questions to our customer service team: [email protected] so that we can properly handle your issue and find a solution.
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Nicoitie M.
Apr 23, 2025
I hate that hair, hair is too big, can t define the curls despite all i tried to do
I hate that hair
Response from Eayon HairApr 24, 2025
Dear Nicoitie, I understand you're unhappy with the hair. We offer a 30-day free return and exchange policy. Please contact our customer service team at [email protected] with your order information so we can help resolve this issue and ensure your satisfaction.
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Prisca
Apr 21, 2025
I wanted to love this hair guys but I…
I wanted to love this hair guys but I used 26inches and it’s stringy, greasy, and tangled at times. Also, the amount of shedding I’m getting is insane. I just installed the hair (haven’t washed it or combed it at all and don’t plan to. I am taking it out soon). It’s shedding so much. I would love a refund at this point.
Response from Eayon HairApr 22, 2025
Dear Prisca, I sincerely apologize for your unsatisfactory experience. We understand your concerns about the shedding, tangling, and texture issues. Please contact our customer service team at [email protected] with your order information so we can process your request promptly. We value your feedback as it helps us maintain and improve our quality standards. Thank you for bringing this to our attention.
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Christa H.
Apr 17, 2025
USPS didn’t handle packages right I…
USPS didn’t handle packages right I didn’t get the package and I didn’t order it they want help me at all I tried to get help from company basically they told me it want there fault and they can’t help me smh
Response from Eayon HairApr 17, 2025
Dear Christa, I understand your frustration with the USPS delivery issue. Since this seems to be about a missing package, I suggest you contact our customer service team directly. They can help investigate the delivery problem and find a solution for you. You can reach out to our support team at [email protected] for immediate assistance with your package concern.
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