Debra S.
When I washed the hair the curls are…
When I washed the hair the curls are now dry and didn't snap back. The curl pattern is not smooth as it was and I only washed it one time. I expected it to keep its smoothness a bit longer. I only had my style for 2 weeks.
Response from Eayon HairMay 26, 2025
Dear Debra, thank you very much for your feedback, and we truly apologize for your experience. At Eayonhair, we strive to deliver high-quality, long-lasting human hair products, and your satisfaction is very important to us. Our human hair are known for maintaining their smoothness and curl pattern even after several washes, but sometimes differences in washing methods or routines can affect the curls’ performance. To keep your curls bouncy and smooth, we recommend gently washing with a sulfate-free shampoo and cool water, using a leave-in conditioner or lightweight oil afterwards, and detangling gently with your fingers. Let the hair air-dry naturally or use a hair dryer on a low setting, scrunching the curls with a little mousse or curl cream to help them spring back. For daily care, we suggest wearing a satin or silk scarf or bonnet at night to minimize frizz and friction, which will help keep your curls looking their best. If your hair does not regain its original curl and smoothness after following these tips, please contact our customer service team. We are more than happy to assist you further or provide you with a suitable solution. Thank you again for choosing Eayonhair. Your feedback is very important to us and helps us improve both our products and service!