Eayon HairReviews of eayonhair.com

Response from Eayon HairFeb 24, 2026

We’re truly sorry to hear about your disappointment — and we completely understand your frustration. You followed the recommendation for your crochet style, trusted the product information, and now you’re left with not enough hair and the added expense and delay of placing another order. That’s not the experience we want for you, and we sincerely apologize for the confusion and inconvenience.

Response from Eayon HairFeb 11, 2026

We sincerely apologize that the hair became frizzy and tangled after your first rinse. This is certainly not the quality or experience we want you to have, and we appreciate you sharing your honest feedback.We'd like to help you troubleshoot and also make this right.Could you please send us your order number in a private message?

Response from Eayon HairFeb 10, 2026

Thank you for taking the time to share your honest and balanced feedback. We sincerely appreciate your patience during shipping and are glad our communication throughout the process was helpful. We also appreciate you noting the curl retention — that’s a key feature we strive to maintain in our textures. At the same time, we apologize that the thinning toward the ends fell short of your expectations. Consistency in density from weft to ends is important to us, and we’ll certainly share your observation with our quality team to help improve future batches. If you’d like us to look further into your order or offer any support, please feel free to send your order number via private message. We’re here to help and value your input as we continue refining our products.

Response from Eayon HairFeb 4, 2026

Thank you for sharing this important feedback regarding the length of the string between the hair wefts. We sincerely apologize that this made installation difficult and affected your overall experience. Your input is extremely valuable, as it helps us improve both the design and usability of our products for everyone.

Response from Eayon HairJan 6, 2026

Thank you for taking the time to share this detailed and honest update about your experience. We sincerely appreciate you giving us this thoughtful feedback, as it helps us understand how our hair performs over time and in real-life wear. We’re glad to hear the hair stayed soft even after six weeks of wear, but we’re truly sorry that the deep wave pattern didn’t hold as long as you expected, and that maintaining it required so much daily effort. It’s disappointing when a style loses its shape and becomes difficult to refresh—especially when you’ve invested not only in the hair, but also in installation and professional removal. If you’re open to giving the hair another chance to revive its curl, you might try soaking it in warm (not hot) water with a lightweight conditioner or a curl refresher, then gently scrunching or twisting sections while damp and allowing it to air dry. Sometimes a reset soak can help bounce back some of the wave. That said, we completely understand if you prefer to move on. We take your experience seriously and will share your feedback with our quality team to continue improving our products. If there’s anything we can help with moving forward—whether it’s guidance on care or exploring other textures—please don’t hesitate to reach out.

Response from Eayon HairDec 23, 2025

Thank you for taking the time to share such detailed and honest feedback. We sincerely apologize for the inconvenience and frustration caused by the unusually long strings in your first order, as well as the delay in receiving your second shipment. This is certainly not the experience we want you to have. We appreciate you letting us know about the defective batch — this helps us improve our quality control. We’re glad the second order arrived with normal-sized strings and met your expectations in terms of hair quality.

Response from Eayon HairDec 10, 2025

We sincerely apologize for the misleading advertisement and for only receiving one thin bundle when you clearly paid for two. This is completely unacceptable, and we are truly sorry for the frustration and disappointment this has caused. To fix this for you immediately, please send us a private message with your order number and a link or screenshot of the ad you saw. We will investigate the issue, process a full refund for your order, and arrange to ship the correct two bundles to you right away.

Response from Eayon HairDec 4, 2025

We sincerely apologize for the lack of response and follow-up you experienced. This is completely unacceptable, and we are truly sorry for the frustration it has caused, especially regarding a product issue. We want to make this right for you immediately. Could you please send us a private message with your order number? This will allow us to locate your order,We appreciate you bringing this to our attention and giving us a chance to fix it. Thank you for your honesty.