Eayon HairReviews of eayonhair.com

Response from Eayon HairApr 11, 2024

Dear Tamberlyn, thank you for taking the time to leave a message. We regret that we did not meet your expectations and we will always strive to provide better products and better customer service to all our customers. As for the shedding and knotting problem you mentioned, it can be caused by a variety of reasons. You can check the care methods on our website, and we will also feed back to the relevant departments for improvement. Ensuring customer satisfaction is our constant goal and we will continue to strive to provide you with high-quality products and a wide range of choices. Eayon Hair wishes you all the best.

Response from Eayon HairApr 9, 2024

Hi friend, thanks for your feedback. We apologize for what happened. We regret that we did not meet your expectations, and we always strive to provide all our customers with better products and better customer service. As for the smell problem you mentioned, it can be caused by various reasons. We will also give feedback to relevant departments for improvement. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairMar 12, 2024

Dear friend, We appreciate you taking the time to send this review. It is a pity that we did not meet your requirements in terms of transportation. As for the violent transportation of express, we will contact DHL and strengthen the control in this aspect in the future If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairMar 11, 2024

Dear Patricia, We appreciate you taking the time to send this review. We will send an email to notify the customer after delivery. I explained to you that because the email address you filled in is different from the email address you used to contact us, you did not receive the delivery notification. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairMar 8, 2024

Dear friend, We appreciate you taking the time to send this review. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.

Response from Eayon HairFeb 21, 2024

Dear Tanisha, We appreciate you taking the time to send this review. Sorry for the inconvenience caused to you, we are purely hand-woven, I have told our factory to strengthen the quality control. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Eayon Hair wishes you all the best.

Response from Eayon HairFeb 3, 2024

Dear friend, We appreciate you taking the time to send this review. We regret that we did not meet your expectations. We guarantee that 100% human hair is used. It should be very soft to use, but I don't know why it is so hard, whether it is because of too much glue. You chose a natural color, not dyed, so I don't know why there's brown water coming out. I have checked that you have contacted us to return the unused hair and we can refund all of it. Eayon Hair wishes you all the best.

Response from Eayon HairJan 26, 2024

Dear Hannah, We appreciate you taking the time to send this review. We regret that we did not meet your expectations, but we insist on using 100% human hair, definitely the texture of human hair. If our customers experience any problems ordering from us, please feel free to send an email to [email protected]. Please rest assured that the satisfaction of our customers is the most important thing to us. We are committed to addressing every customer's concerns and inquiries. To resolve this issue as soon as possible, our relevant department has sent you an email. Please check and reply as soon as possible. Eayon Hair wishes you all the best.