Eayon HairReviews of eayonhair.com

Response from Eayon HairMay 14, 2025

Dear Customer, thank you for your feedback and sorry for the inconvenience. Our natural color which is generally meant to be suitable for dyeing. However, the natural color is similar to color 2, which is a dark brown, and deeper tones can sometimes be more challenging to lift or color compared to lighter natural shades. If you need a lighter base or a different effect, we also offer additional color options and can provide custom dyeing for an extra fee. If you have specific dyeing needs, please let us know so we can help recommend the best approach or product for your next order. We appreciate your input and are here for any assistance you might need! ⁠

Response from Eayon HairApr 24, 2025

Dear Stephanie, I understand your concern about the frizziness. Here are some maintenance tips to help reduce frizz: Use a satin or silk scarf or pillowcase when sleeping to reduce friction; Moisturize with a lightweight oil or leave-in conditioner. These simple steps can help maintain the hair's smoothness and reduce frizz. If you continue to experience issues, please contact our customer service team at [email protected] for further assistance.

Response from Eayon HairApr 1, 2025

Dear Chanel, thank you for your feedback. While we're glad you love the quality of the bundles, we understand your concern about thin ends. Our hair technique is specifically designed to ensure consistent thickness from root to tip. For the best results, we recommend using the appropriate amount of hair for your desired thickness. For most styles, 3-4 packs are recommended for full coverage. If you'd like assistance with your specific style, please contact our customer service team and we'll be happy to help you achieve your desired fullness.

Response from Eayon HairMar 24, 2025

Dear Jarvonne, I'm sorry to hear about the extended shipping time. While we aim to deliver our products quickly, we understand your frustration with the delay. Once you do install the hair, we'd love to hear your feedback about the product quality.

Response from Eayon HairMar 24, 2025

Dear Whitney, I understand your concern about the shedding and hair pieces coming off. Here are some maintenance tips to help minimize these issues: use a silk or bonnet when sleeping to reduce friction and minimize shedding, apply light oils for maintenance to keep the hair moisturized, make sure the ends are properly secured during installation. For future installations, ensure that the braids are sectioned carefully and the hair is secured properly at the base. Please reach out to our customer service team for additional support.

Response from Eayon HairMar 20, 2025

Dear Kita, thank you for bringing this to our attention. We understand your concern about hair shedding. Some shedding is normal for all hair extensions, especially during the first few washes. However, we want to ensure you're getting the best experience with our product. Here are some tips to minimize shedding: Gently brush the hair from bottom to top using a wide-tooth comb. Avoid aggressive brushing or pulling. Use sulfate-free shampoo and conditioner. Always wash the hair in a downward direction. If you're experiencing excessive shedding, please contact our customer service team with your order number and photos/videos of the issue. We're here to help find a solution that works for you.

Response from Eayon HairMar 11, 2025

Thank you for taking the time to share your feedback with us. We’re glad to hear that you appreciated the quality of our 16-inch natural black kinky hair, but we’re truly sorry to hear that the color and length did not meet your expectations. We understand how important it is to achieve the desired look, and we apologize for any inconvenience this may have caused. Regarding the color, our natural black shade is designed to be a deep, rich black, but we realize it may not always match everyone’s expectations. We have the 1B color option for customer's choice. As for the length, we understand that the 16-inch might feel shorter once styled, and we appreciate your honesty about considering the 20/22-inch option. Based on your purchase of 3 bundles, it should typically be sufficient for styles like bob braids or twists, but we’ll take your feedback into account to improve our product descriptions and ensure they better meet our customers’ needs. If you have any further concerns or need assistance, please don’t hesitate to reach out to our customer service team. We’re here to help and would love to ensure you have a better experience with us in the future. Thank you for giving us the opportunity to address your concerns. Best regards, The EayonHair Team

Response from Eayon HairFeb 26, 2025

Dear Kim, thank you for sharing your detailed product experience! Your feedback is very valuable, especially the positive comments about the perfect match and perfect blend of hair texture. At the same time, your comments about the easy tangling and hair loss are also very important, and these opinions are very helpful for us to improve product quality. We will seriously consider these suggestions and work hard to improve product performance. If you have any other questions or suggestions, please feel free to let us know.