Eayon HairReviews of eayonhair.com

Response from Eayon HairOct 23, 2025

We sincerely apologize that the hair you received was shorter than advertised online and on the packaging. We understand your dissatisfaction and thank you for bringing this issue to our attention. To process your return and ensure a swift resolution, please send us a private message with your order number. We will provide you with the return instructions and address immediately. We value your feedback and will use it to improve our product descriptions and quality control. Thank you for giving us the opportunity to make this right.

Response from Eayon HairOct 22, 2025

We completely understand your frustration regarding the lack of order updates and missing order history. We sincerely apologize for this experience and are here to help resolve it immediately. To investigate this thoroughly for you, could you please send us a private message with the following details: The complete email address used to place the order The recipient's full name and phone number provided during checkout Once we receive this information, we will promptly look into your order status, shipping details, and work to restore your order history visibility. Thank you for your patience as we work to fix this for you.

Response from Eayon HairOct 22, 2025

Nous sommes désolés d'apprendre que vous n'avez pas reçu votre colis. Nous comprenons que cette situation est frustrante et nous tenons à vous aider à la résoudre rapidement. Pour que nous puissions enquêter immédiatement sur votre commande et trouver une solution, pourriez-vous s'il vous plaît nous envoyer un message privé avec votre numéro de commande ? Dès réception, nous vérifierons le statut d'expédition et nous ferons le nécessaire pour vous aider. Merci de votre patience.

Response from Eayon HairOct 20, 2025

Thank you so much for this great feedback! We are always listening to our customers to see how we can improve, and hearing that you'd like to see more color choices is incredibly helpful. We'll definitely be sharing this with our team as we plan for future collections. We hope to have some new options that you'll love very soon!

Response from Eayon HairOct 20, 2025

We are sorry to hear that you are disappointed with the amount of hair received for the price. We truly appreciate your feedback.To better assist you with a return or address your concerns, could you please send us a private message with your order number? This will allow us to look up your specific order and provide you with the best possible solution.Thank you for bringing this to our attention.

Response from Eayon HairOct 20, 2025

We are deeply concerned to read your feedback and sincerely apologize for the significant frustration and disappointment this has caused. Thank you for providing such detailed information about your experience with coloring the Wet and Wavy crochet hair. We take your claim that the hair cannot be colored or bleached contrary to our product description very seriously. Please be assured that we are immediately investigating this matter with our quality control and product description teams. To allow us to properly investigate your specific batch and provide a resolution, could you please send us a private message with your order number and, if possible, photos of the hair? We are committed to resolving this for you, which includes processing a full refund for the hair as requested, and we will also address the additional costs you incurred. Your feedback is critical for us to maintain accuracy and trust. Thank you for bringing this to our immediate attention.

Response from Eayon HairOct 17, 2025

We are truly sorry and deeply disappointed to read about your experience. Please accept our sincerest apologies that the hair was stiff, difficult to install, and caused tangling upon removal. We fully understand your frustration, especially given that it was your most expensive purchase and ultimately the most difficult to use. This is completely unacceptable and falls far short of the quality and ease we aim to provide. Your feedback is incredibly valuable, and we are taking it very seriously to understand what went wrong. We are committed to making this right for you. To properly investigate this and provide a resolution, could you please send us a private message with your order number? We want to review your specific case and ensure you are properly taken care of.

Response from Eayon HairOct 16, 2025

Thank you for your honest feedback, and please accept our sincerest apologies for the experience you've had.We are truly sorry to hear that the install did not meet your expectations, especially regarding the bulkiness and curl pattern. We understand your disappointment after investing $250, and it's frustrating that it only lasted a week.we strive for the highest quality and satisfaction. Your feedback is crucial for us to improve. We would truly appreciate the opportunity to make this right for you. Could you please contact us directly at [Your Email Address or Phone Number] so we can discuss this further and find a solution?