Eayon HairReviews of eayonhair.com

Response from Eayon HairMay 30, 2025

Dear Jamie, thank you for sharing your feedback and for letting us know about your experience. We’re glad to hear you find the hair soft and low-shedding, but we’re truly sorry for the inconvenience caused by the smell. Sometimes, hair can develop a scent during packaging or shipping, but washing it gently with a mild shampoo and letting it air out can help. If you need assistance or have concerns about the smell or ordering another pack, please reach out to our customer service again—your satisfaction is important to us. We hope you’ll love your installation once complete, and we’re here to help with any further questions or needs!

Response from Eayon HairMay 27, 2025

Dear Customer, thank you so much for your feedback and for choosing us. We sincerely apologize for any disappointment regarding the free items mentioned in the YouTube video. Your experience is very important to us, and we want to make it right. Please contact our customer service team with your order details, and we will do our best to resolve the issue for you. We truly value your support and hope to have another chance to serve you better in the future.

Response from Eayon HairMay 26, 2025

Dear Sandra, we’re truly sorry to hear about your experience, our goal is to provide 100% human hair that can be colored and styled as your own. If your product cannot be colored or straightened, or if it has an unusual smell even after multiple washes, that does not meet our quality standards and we take it seriously. We want to investigate this issue for you and help resolve it. Could you please share your order number and, if possible, photos or more details about the hair you received? This will allow our team to look into the matter further and offer an appropriate solution. Your satisfaction is very important to us. If the hair is not as described, you’re welcome to return or exchange the product. Our support team is ready to assist you with the next steps⁠. Thank you again for bringing this to our attention and giving us the opportunity to improve our products and service.

Response from Eayon HairMay 26, 2025

Dear Aquila, thanks for your feedback, we’re sorry for the confusion regarding the packaging. one pack has one bundle, one bundle has 100 grams. If you want 3 packs, please select the 300grams option.

Response from Eayon HairMay 23, 2025

Dear Customer, thank you so much for your honest feedback! We're glad you liked the hair, but we're sorry to hear the curl pattern didn’t match your expectations. We always strive for our product photos to be as accurate as possible. If you'd like, please reach out to our customer service with your order details and photos—we’d love to look into this further for you and help find a solution. Your satisfaction is very important to us!

Response from Eayon HairMay 23, 2025

Dear Amy, thank you for your feedback! We're glad to hear the hair arrived promptly and that you're happy with its softness. We’re sorry about the odor—that’s not the experience we want for our customers. Washing the hair before installing is a good idea and should help.

Response from Eayon HairMay 23, 2025

Dear Ramona, thank you so much for your honest feedback. We’re glad to hear you were satisfied with the ordering process and delivery, but we’re sorry that the hair quality didn’t meet your expectations compared to your previous order. Your experience is very important to us, and we want to address this issue. If you haven’t already, please contact our customer service team with your order details so we can look into this further for you and help find a solution. We’re continuously working to improve our product consistency and quality, and your feedback will be shared with our production team. Thank you again for letting us know—your input helps us improve and serve you better in the future.

Response from Eayon HairMay 19, 2025

Dear Esmeralda, thank you for sharing your feedback, and we sincerely apologize for the inconvenience caused. We understand how disappointing it is when the amount of hair received isn’t enough for your desired style. For crochet human hair, we suggest to purchase 3-4 packs are enough for a full head.