Eayon HairReviews of eayonhair.com

Response from Eayon HairNov 12, 2025

We are deeply sorry to hear about the excessive shedding you experienced with the hair. We sincerely apologize for the frustration and disappointment this has caused, especially given your expectation of reusability for the price. Thank you for your honest feedback and for acknowledging that it may have been a batch issue—we take this very seriously and will investigate it promptly. To properly address this for you, could you please send us a private message with your order number? This will allow us to look into your specific case and work towards a fair resolution. We appreciate you giving us the opportunity to make this right.

Response from Eayon HairNov 11, 2025

We are deeply sorry to hear about your experience with the Body Wave hair. We sincerely apologize for the excessive shedding and that the quality did not meet your expectations. This is not the standard we strive to deliver.We truly appreciate you bringing this issue to our attention. We would like to investigate this for you and make it right. Could you please send us a private message with your order number? This will allow us to look into your specific case and work towards a resolution.Thank you for giving us the opportunity to address this.

Response from Eayon HairNov 6, 2025

We are deeply sorry to hear about your repeated experience with tangling and matting, especially on your second attempt with a different curl pattern. This is certainly not the quality we strive to deliver, and we sincerely apologize for the frustration and disappointment this has caused.Thank you for giving our brand another chance—we truly value that. We understand your hesitation to continue with us, and we respect your feedback.If you are open to it, we would still like to investigate this issue personally for you. Please send us a private message with your order number so we can look into what might have gone wrong and find a way to make things right.We appreciate your honesty and the opportunity to improve.

Response from Eayon HairOct 31, 2025

We sincerely apologize that the hair did not meet your expectations regarding the hair type and curl pattern. Thank you for bringing this to our attention.To address this promptly and process a refund for you, could you please send us a private message with your order number? This will allow us to immediately look into your specific case and assist you further.We truly appreciate the opportunity to make this right for you. Thank you for your patience.

Response from Eayon HairOct 30, 2025

We are deeply sorry to hear about your experience and understand your frustration. We want to assure you that we take your feedback very seriously.To address this promptly, could you please send us a private message with your order number? This will allow us to investigate your specific case thoroughly and work towards a fair resolution, including assisting with a refund if appropriate.Thank you for bringing this to our attention, and we appreciate the opportunity to make this right for you.

Response from Eayon HairOct 29, 2025

We are truly sorry to hear that the Lightweight Tight Curl hair did not work out for you and has been frustrating to maintain. Thank you for providing such detailed feedback about your experience with the tangling and texture—we know how disappointing it is when a product doesn't meet your hopes, especially when you were seeking a low-maintenance style.We want to make this right for you. Could you please send us a private message with your order number? We would like to look into your specific situation and find a satisfactory solution.Your point about the Deep Wave style is also helpful feedback, and we appreciate you sharing that insight. We're here to help and hope to have the opportunity to restore your confidence in us.

Response from Eayon HairOct 27, 2025

We are deeply sorry to hear about your experience. This is absolutely not the standard we uphold, and we sincerely apologize for the complete lack of communication and the frustration this has caused.To resolve this for you immediately, we need to locate your order. Could you please send us a private message with the email address and full name you used to place the order?

Response from Eayon HairOct 23, 2025

We sincerely apologize for the unacceptable lack of communication and the frustration this has caused. It is never our intention to ignore a customer's request, especially one as important as canceling an order. To address this for you immediately, could you please send us a private message with your order number and the email address used to place the order? We will look into why your messages were not answered, check the current status of your order, and prioritize resolving this for you. Thank you for bringing this to our attention.