Eayon HairReviews of eayonhair.com

Response from Eayon HairNov 26, 2025

We are truly sorry to hear that you haven't received your order, especially after seeing a delivery confirmation that does not match your address. We completely understand how frustrating and upsetting this must be.Please know that we take this very seriously. To resolve this as quickly as possible, could you please send us a private message with your order number? This will allow us to immediately investigate the delivery details and work with the shipping carrier to locate your package.

Response from Eayon HairNov 26, 2025

We sincerely apologize for the multiple issues you experienced with your order. Thank you for bringing these concerns to our attention. Regarding the incorrect lengths you received and the unpleasant smell, we truly regret the inconvenience and disappointment this has caused. We also apologize for the lack of responsive communication — this is not the standard we wish to provide. Your satisfaction is very important to us. To properly address this, could you please send us a private message with your order number? This will allow us to immediately look into the problem with the bundle lengths and assist you further. We hope to have the opportunity to make this right for you. Thank you for giving us your honest feedback.

Response from Eayon HairNov 21, 2025

We are deeply sorry to hear that the hair you received was significantly shorter than the 20-inch length you ordered and that it did not match the presentation in the video you referenced. We sincerely apologize for the frustration and disappointment this has caused.Thank you for bringing this serious issue to our attention. We take the accuracy of our product descriptions and the integrity of our collaborations very seriously.To address this for you immediately , could you please send us a private message with your order number? This will allow us to personally investigate what happened and resolve this for you as quickly as possible. We appreciate you giving us the opportunity to make this right.

Response from Eayon HairNov 19, 2025

We are deeply sorry to hear that you never received your item and that your refund requests were ignored. This is completely unacceptable, and we sincerely apologize for the profound frustration and inconvenience this has caused. Thank you for bringing this serious issue to our attention. We take this matter very seriously and are committed to resolving it for you immediately.To address this personally and urgently, could you please send us a private message with your order number and the email address used for the purchase? We will investigate this right away, track the status of your order and refund, and ensure you receive a full resolution.

Response from Eayon HairNov 19, 2025

We are truly sorry to hear that the hair you received has no curl pattern and is not what you expected. We understand how disappointing and frustrating this must be, and we sincerely apologize for the experience. Thank you for bringing this issue to our attention. We would like to investigate this for you immediately and work towards a resolution. Could you please send us a private message with your order number? This will allow us to look into your specific order and assist you further. We appreciate the opportunity to make this right and hope to resolve this for you as soon as possible.

Response from Eayon HairNov 18, 2025

We are deeply sorry to hear about your experience with our promotion process and the frustration it has caused. We sincerely apologize for the miscommunication and delay in approving your request to join the WhatsApp group, which resulted in you missing the opportunity to receive the free bonnet. We truly appreciate you bringing this to our attention, as feedback like yours helps us identify areas where our processes need improvement. Our intention is never to mislead or disappoint our customers, and we regret that we fell short in your case. We would like to make this right for you. Could you please send us a private message with your order number? We would like to look into your case personally and ensure you receive the bonnet as originally offered. Thank you for your honesty, and we hope to have the chance to restore your faith in us.

Response from Eayon HairNov 17, 2025

We sincerely apologize that the amount of hair you received was insufficient and did not meet your expectations, especially given the price you paid. This is absolutely not the standard we wish to provide.Thank you for bringing this serious issue to our attention. We want to investigate this immediately and make it right for you. Could you please send us a private message with your order number? This will allow us to look into your specific order and resolve this for you as quickly as possible.We appreciate the opportunity to correct this.

Response from Eayon HairNov 13, 2025

We sincerely apologize that the hair did not meet your expectations regarding thickness. We understand the frustration when the product differs from what was shown in photos and videos. Thank you for bringing this to our attention. We would like to look into this for you and find a resolution. Could you please send us a private message with your order number? This will allow us to assist you further. We appreciate the opportunity to make this right.