Most meals are wonderful, but about 10% or so are a bit haphazardly thrown together, not as fresh, or not very tasty. I would love to get more fresh vegetables like broccoli and spinach more often. I don't care for zucchini or bok choy and seem to get that quite often. I enjoy the salads and would like them, and more fresh greens, more often. Thank you!
Response from CratefulAug 13, 2018
Hi Jillian,
Thank you for your kind words and suggestions! Please remember you can always eliminate ingredients you don't care for as part of your restrictions.
CRATEFUL TEAM
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Armen
I tried five different meal services…
I tried five different meal services over the course of a year until I finally found crateful. Quality, concept and service! They have an amazing catering service which is amazing for parties!!
Response from CratefulAug 8, 2018
Hi Armen,
Thank you for being a loyal Crateful customer and for your kind feedback regarding both our meal delivery and catering services!
CRATEFUL TEAM
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pshoden
Food started out amazing
Food started out amazing, but got more bland and less appealing over time... I have actually experienced this with many meal services. I also had some trouble having my dietary needs followed, although they did eventually fix the problem and they always offered free meals for their mistakes. I noticed the food quality dropped with the company went public. I have decided to switch meal providers.
Response from CratefulAug 7, 2018
Hello!
I'm sorry to hear of your experience. We haven't gone public as a company, but did take on investors in order to have more resources to make the service better in all aspects!
I'm confident you'd see the improvements made if you gave us another chance. We'd like to extend to you 2 free days with the purchase of a 5 day package, so you'll have 7 days to see how great we can be!
Please reach out to us: [email protected]
CRATEFUL TEAM
MI
Michael
Looking for a healthy option and this…
Looking for a healthy option and this is not it.
Response from CratefulApr 9, 2018
Hi Michael,
We work to provide a balance meal for our clients according to their restrictions. I'm sorry to hear that our meal plan didn't work for you, as always, thank you for your feedback!
CRATEFUL
EE
EE
I thought the food was mostly good...
I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.
Response from CratefulApr 4, 2018
Hi!
Glad to hear that you enjoyed the meals. We appreciate your feedback!
CRATEFUL
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Tracy
Grateful for Crateful
After doing a decent amount of research, I chose Crateful based on their healthy meals, food quality, and customer service. (I almost went with Thistle, but they had terrible customer service reviews.) I wanted to reset my eating habits over the past month, and I was looking for a vegetarian meal plan. This was also my first time with a fully prepped meal service, as opposed to a meal kit service.
I tried every meal plus dessert for five days. The food was delicious and delivery was always on time with no complications – there was no problem finding the building or my front door as with some delivery services. Meals were packaged fresh and secured in a tamper-proof tote. The site was easy to use, and everything was great overall.
The only reason that I gave a 4/5 is that as much as I would love to do this on a regular basis, the price point is a little too steep. And I know this includes prep, packaging, and delivery, but it would be much more doable for me if it wasn’t the same as eating out at a decent restaurant (for double portions) for every meal. I don’t need double the portions, but I think you get the point. For those of you who don’t have my financial restrictions, Crateful is wonderful and I would definitely recommend it.
Happy eating!
Response from CratefulApr 2, 2018
Thank you for your kind words and feedback Tracy!
We often have coupons we send out via email, so keep your eyes out on your inbox!
CRATEFUL
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Nelly
Delicious food and great customer…
Delicious food and great customer service
Response from CratefulApr 2, 2018
Thank you Nelly!
We appreciate our feedback!
CRATEFUL
AD
Adams
Delicious food and excellent delivery options
I have tried at least four food delivery services in Los Angeles and Crateful is by far my favorite. The food is delicious and organic and I love the food delivery options. I highly recommend.
Response from CratefulApr 2, 2018
Thank you so much for your kind review! We're happy to hear you love the meals.
CRATEFUL