CratefulReviews of eatcrateful.com

Overall Good but with Room for Improvement Delivery and scheduling was very easy and they have very responsive customer service but the meals are repetitive. I wish their was more variety. Also some of the meals are basic salads, which feel like I am overpaying for the service.

Most meals are wonderful, but about 10% or so are a bit haphazardly thrown together, not as fresh, or not very tasty. I would love to get more fresh vegetables like broccoli and spinach more often. I don't care for zucchini or bok choy and seem to get that quite often. I enjoy the salads and would like them, and more fresh greens, more often. Thank you!

I thought the food was mostly good and had a nice presentation, but that the overall experience was lacking a personal touch and customer appreciation, right down to the confirmation email. Some of the meals seemed extra oily and soggy (dinners in particular). I tested it out for a few days and decided to go with another chef for my next meal delivery.

After doing a decent amount of research, I chose Crateful based on their healthy meals, food quality, and customer service. (I almost went with Thistle, but they had terrible customer service reviews.) I wanted to reset my eating habits over the past month, and I was looking for a vegetarian meal plan. This was also my first time with a fully prepped meal service, as opposed to a meal kit service. I tried every meal plus dessert for five days. The food was delicious and delivery was always on time with no complications – there was no problem finding the building or my front door as with some delivery services. Meals were packaged fresh and secured in a tamper-proof tote. The site was easy to use, and everything was great overall. The only reason that I gave a 4/5 is that as much as I would love to do this on a regular basis, the price point is a little too steep. And I know this includes prep, packaging, and delivery, but it would be much more doable for me if it wasn’t the same as eating out at a decent restaurant (for double portions) for every meal. I don’t need double the portions, but I think you get the point. For those of you who don’t have my financial restrictions, Crateful is wonderful and I would definitely recommend it. Happy eating!

Had some hiccups with delivery- perhaps due to the gated community and access into it- However I LOVE Crateful! The meals were delicious and nutritious! Wish I could do Crateful all the time!

Great customer service. Food is decent, usually tasty, but menu repeats quite a bit. Sometimes drivers forget the gate key but generally this is a good service for those who can afford prepared meals. It is more costly than eating out but yo pay for the convenience.

I’ve tried a few different ready-made meal delivery services, and my boyfriend and I really like Crateful. The only reason I gave it 4 stars is because the restrictions aren’t followed sometimes, but overall it’s a great service.