Renata B.
I have to say that I'm not tech savvy…
I have to say that I'm not tech savvy and I was very frustrated with the process and the lack of a representative that I can verbally speak with. The very last live chat SERHII K. was very help and patience with me! We were able to get things squared away.
Response from EasyWPOct 7, 2024
Hello Renata, thank you so much for your feedback and kind words! Serhii's outstanding assistance won't be unnoticed. As for the frustrating moments, we are sorry for any possible issues and would like to get more information regarding them. We are actively working on improving our interface and making your Namecheap experience as pleasant as possible. That is why any feedback from our customers is desired and helpful, since this is our opportunity to look at the purchase process from your perspective. Our support team will send you a ticket to your account-based email address shortly. Best regards, Namecheap Team




