Matt
Not what I'm used to
Before I begin, I want to make it clear that this is very much a PERSONAL PREFERENCE issue, not an issue with the service itself. What I didn't like, may be VERY attractive to others. While the service was generally "as expected", as a long time WordPress user, I'm very familiar with the stock installation. What I got when I purchased EasyWP through NameCheap felt loaded with built in add ons that I wasn't familiar with and changed the overall experience of using the software. While i'm generally able to adapt to anything, in this scenario I didn't have the luxury of time to figure it out. I don't think this service is bad at all, it just wasn't something that was suitable for my needs at the time. Also one thing I didn't even start troubleshooting was that there were issues with the TLS certificate. I don't remember specifically what but maybe have someone run through the registration pipeline through NameCheap and see if they get the same results.
Response from EasyWPNov 5, 2024
Greetings, We appreciate hearing feedback from our clients. We estimate this as a space for development and professional growth to deliver the best customer service experience further. As for your comment, really with Managed WordPress Hosting (EasyWP), we can suggest our customer use add-ons that can be added to their websites. It can be We have developed the possibility of adding such add-ons in order to simplify the process of development, management, and promotion of the WordPress website for the client. The list of such add-ons includes supersonic CDN, Brizy website builder plugin, RelateSEO, Bussines Private Email account, Logo Maker, and Premium DNS. These are not mandatory services that must be used with your site, but they are definitely useful for the client. As for the SSL certificate, with EasyWP plans you can use a Free SSL certificate, if your domains use Namecheap nameservers, or you can connect your custom SSL certificate. Also, you can add a custom SSL certificate from your side. Feel free to check this article for your convenience: https://www.namecheap.com/support/knowledgebase/article.aspx/10208/2287/easywp-how-to-get-ssl-certificates/ In case you need our assistance, feel free to contact us at https://www.namecheap.com/help-center/live-chat/ Best regards, Namecheap Team