EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
easywp.com
Website
easywp.com
Category
Internet & Software
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
It’s not been as intuitive as I would like but I am making progress
Response from EasyWPMay 2, 2025
Hello,
Thank you for sharing your feedback and experience with us.
We’re pleased to hear that you’re making progress, even if the process hasn’t been as intuitive as you’d hoped.
If you come across any challenges or have questions at any point, please don’t hesitate to get in touch with us at https://www.namecheap.com/help-center/live-chat/. Our team is always here to support you and help make the experience as smooth and effective as possible.
Best regards,
EasyWP Team
MO
Micheal O.
Namecheap service is fantastic
Namecheap service is fantastic. The customer service responds positively and they help in resolving issues.
I really recommend Namecheap to anyone looking for a reliable domain and hosting service provider.
Response from EasyWPMay 2, 2025
Hello,
Thank you for your feedback! We're thrilled to hear that you've had such a positive experience with us.
If you ever need assistance or have any suggestions, feel free to reach out.
Best regards,
EasyWP Team
HY
Hean Y.
Had a problem with payment issues
Had a problem with payment issues, problems solved with very friendly supports from Stanislav M. & Anton. Keep up the good work!! Kudos
Response from EasyWPApr 13, 2025
Hello, thank you for sharing your experience.
We are glad to hear that our team was able to help you so well. It is important to mention that due to TrustPilot's policies, sensitive details such as names should not be included in reviews.
In the meantime, should you need any assistance again, our Live Support is happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
Namecheap Team
AS
Ashley
Speedy support and issue resolution
I made the mistake of not setting up my account for automatic deductions for a monthly plan I am subscribed to. I missed the deadline and lost my website. The team at EasyWP was able to reply to me as I filed my request to restore my site (via live chat) and after I made the appropriate topup, they restored my site for me with minimal effort from my end. Grateful for this customer service.
Response from EasyWPApr 7, 2025
Hello Ashley,
Thank you for taking the time to share your feedback.
We’re so glad we could help get your site back up quickly. Mistakes happen, and we're always here to support you when they do. Thanks a ton for the kind words and for choosing EasyWP!
Should you need any assistance, our Live Support is happy to help 24/7 at https://www.namecheap.com/help-center/live-chat/.
Best regards,
EasyWP Team
MF
Martin F.
Great host for your illegal content
I'm an independent author. Recently I came across a site, hosted by EasyWP reselling my work without the right to do so, along with direct copy-pastes of my own sites. It's blatant copyright theft & fraud.
Despite contacting EasyWP (Namecheap) and notifying them of this (sixteen times to date) no action has ever been taken against this account. They prioritize shielding scammers over the people being scammed.
As a Namecheap customer for many years (not for much longer) this is disappointing to say the least.
If you want to do business with a decent company look elsewhere. If on the other hand you are looking for a host for your website reselling illegal content, EasyWP is highly recommended.
Edit: In response to the reply.
"the matter should be addressed to the hosting provider"
Namecheap emailed me shortly after posting this reply, confirming that they were in fact the host. I had already confirmed this both with Namecheap & Cloudflare.
"update from our Team with instructions provided via existing ticket"
They finally sent a reply. In the reply they asked me to send the exact same information I had already sent 40 days ago.
Response from EasyWPApr 4, 2025
Hello Martin,
We take copyright concerns very seriously, and we’re sorry to hear about your experience. We understand how frustrating this situation must be, and we truly want to assist.
To investigate further and ensure the right actions are taken, we’ve sent you a private request for more details. Please share any relevant information, such as specific URLs or case references, so we can look into this matter.
UPD: Thank you for details provided.
Per our check, the matter should be addressed to the hosting provider to see if their terms of service have been violated. Unfortunately, there is no option for us to take actions since we do not control the hosting company in this instance.
Also, there is an update from our Team with instructions provided via existing ticket. Please check it from your end and let us know if any assistance is needed.
UPD2: Please accept our apologies for such confusing experience, we have double-checked the matter.
Please rest assured that update was provided via existing NC-UXH-7107 Ticket, which is sent to the email address provided via Trustpilot.
At this stage, please double-check your email in order to proceed with the case. Our Team will gladly assist you further.
Best regards,
Namecheap Team
GO
Goutham
Awesome Support
Awesome Support! Helpful as always! The support they provide is top notch!!!
SA
SARAH
Please review your services and the appropriate price for them.
It is beautiful, but the prices are somewhat expensive, and I cannot access the database through it.
Response from EasyWPMar 10, 2025
Hello Sarah,
Thank you for sharing your experience with us.
We are sorry for any possible inconveniences. The following guide may help to access your website database: https://www.namecheap.com/support/knowledgebase/article.aspx/10101/2285/easywp-how-to-access-your-website-database-via-phpmyadmin/
If you have any questions, we are happy to help anytime at https://www.namecheap.com/help-center/live-chat/.
Best regards,
EasyWP Team
