EasyWP by Namecheap is an award-winning WordPress hosting platform. Affordable, cloud-based and super-easy to use, since launching in 2017, EasyWP is not only the fastest Managed WordPress Hosting platform but also powers over 98,000 websites and boasts more than 92,000 subscribers.
EasyWP (easywp.com) has 584 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
easywp.com
Website
easywp.com
Category
Internet & Software
Location
Phoenix, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 41% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They still didn’t help me to get my submit button to where it would be highlighted and I could click on it to change my domain name on WP. It’s been 2 wks now and I still can’t click on my submit button. I read the reply and they did NOT fix the correct issue. (So, idk what they are talking about that they fixed!)
Response from EasyWPOct 20, 2025
Hello Johni,
Thank you for your feedback! We are sorry to hear you are having issues.
Our support team has already sent you an email to the address associated with your account to address the issue.
Feel free to reply to that email if you have any further questions or concerns.
Best regards,
EasyWP Team
BC
Black C.
That good to use
That good to use
Response from EasyWPOct 15, 2025
Hello,
Thank you so much for your kind words! We're truly glad to have you with us and always here to help.
Best regards,
Namecheap Team
IL
Isaac L.
CDN Configuration
Had challenges with my CDN Configuration, but recieved great support from the live caht to restore back my site easily. Thanks alot
MM
Mohamed Muiz E.
Very Challenging I wasted time and money now moving away to Wix
I paid $70 hoping for a smooth, professional website experience with EasyWP and Elementor. What I got instead was a slow, buggy, and frustrating mess.
EasyWP promised fast, managed WordPress hosting. In reality, I dealt with constant caching issues, SSL took me a full week to set up, and a dashboard that felt outdated and unintuitive. It was slow, and basic tasks like plugin updates or backups became time-consuming headaches.
Elementor, meanwhile, started off promising but quickly became a performance liability. Pages loaded slowly. I still needed third-party add-ons just to get basic features working. It felt like I was duct-taping my site together.
After wasting $70 and countless hours trying to make this stack work, I’ve decided to move to Wix—and the difference is immediate. The editor is clean, responsive, and actually works. No plugins, no hosting drama, no broken layouts. Just a stable, intuitive platform that lets me focus on content and design.
If you're considering EasyWP and Elementor, think twice. Wix may not be perfect, but it’s a breath of fresh air compared to the chaos I just left behind.
Response from EasyWPOct 13, 2025
Hi Mohamed,
Please accept our apologies for any inconveniences that you have faced with our services!
If you can respond to the private request we just sent for more information on Trustpilot, we can get our team to look into this as a matter of priority.
UPD: Thank you for the details. We located your chat sessions with our support team, and it seems that all the issues were resolved. We feel sorry that our services didn't meet your expectations and will work on further improvements.
Best regards,
Namecheap Team
MF
Mimi F.
Amazing support!!!
Amazing support!!! they are quick to respond and resolve any issues within minutes. Highly recommend! and thank you Olena for solving my issues today :) and the rest of the team of course!
HR
Hasibur R.
I have great experience using this
I have great experience using this
HT
Hashem Taha A.
for those who care about performance…
for those who care about performance and SEO visibility.
From the start, I faced issues with DNS settings and domain connection delays. Page load times were significantly slow, especially on mobile devices, which negatively impacted performance scores on tools like Lighthouse.
The email service (PrivateEmail) did not integrate smoothly, and I had to manually adjust complex settings to resolve sending and receiving issues.
I also noticed a serious drop in search engine crawling despite properly configuring SEO with Rank Math, which affected my site's visibility on Google News.
Google Ads scripts further slowed down page loading, and there was limited flexibility to optimize or control the ad code placement.
Technical support was underwhelming — slow responses and mostly generic answers.
In summary: EasyWP may look simple and affordable on the surface, but it lacks the reliability and performance needed for professional or news-based websites.
Response from EasyWPMay 12, 2025
Hello,
Thank you for taking the time to share your detailed feedback.
We’re sorry to hear that your experience didn’t meet your expectations, and we’d like to address the points you raised as transparently and helpfully as possible.
Regarding the page load speed: while EasyWP provides a fast and lightweight hosting foundation, the actual website performance heavily depends on how the website is optimized. This includes the number and type of plugins used, theme efficiency, media optimization, etc. We understand how frustrating it can be to see slower speeds, but we can only suggest actions to help with optimization; we have limited control over site-specific configurations and third-party scripts.
As for the Rank Math plugin, for it to function properly, certain rewrite rules need to be added to the web server’s configuration file. Such changes can be temporary and may be reverted — which may explain the issues you observed. We’d be happy to check if this was the case for your setup.
We’re especially sorry to hear you found our technical support underwhelming. That’s not the experience we aim to provide. It’s always a good decision to contact us directly when such issues arise, as we can often resolve things much faster with the right context.
To that end, we’ve sent you a private request for more details so we can look into your specific case further. If you respond, we’ll gladly assist and do everything we can to help improve your setup.
We value your input — it helps us improve — and we hope to have another opportunity to support you more effectively moving forward.
Best regards,
EasyWP Team
