EasyPostReviews of easypost.com

A waste of money and time and they make it impossible to get your money back on damaged items, let alone more than 8 weeks processing time.Don't recommend.

my delivery driver had met my super out back and she had asked if he would like entry to the building, he declined. she then saw him at the front of the building, asking if he would like entry when she was told "no it's okay I already refused the delivery"... what? he mentioned there was no buzzer code on the package, but, there IS. this is ridiculous. I would NEVER use this company for my personal business (I ship very often) and will urge any company I use in the future to NEVER use this service.

SEVEN months later and still no reimbursement for a claim filed. They are emailing me now in Feb for a claim filed in August! So unprofessional and incompetent.

Excessive wait times for filing. Claim times are in excess of 6-8 weeks.

Paid for shipping insurance on multiple packages. Claims denied with vague explanations. Policy documentation was updated and they claimed it "always worked this way." Leadership response was a corporate form letter. Out over $4K. Moving to a competitor. Buyer beware.

I am a consumer and have returned packages using Easypost return labels. One took 42 days to get within the USA. I recently dropped a package off at USPS and it has not even been scanned into the system and it has been a week. The seller who sent the label is now refusing to give me a refund.

Disgusting organization. Takes your credit card, your time, with nothing to show

unbelievable communication desaster expensive doesnt work even login with problems we are going to recharge the money