Book R.
I ordered a book on a special discount…
Update #2: After emailing multiple reps who refused to help. I finally got a hold of somebody on the phone who helped. I updated a 1-star to a 3-star. If the person I talked to on the phone was the first person I talked to and could solve my problem as quickly as she did, this would be a five star. Unfortunately, I had to send multiple emails and calls to get a problem solved. In the end it was solved by a stellar rep. Update #1: As per their response, I called and was told to email them. I emailed them and rep said the price was no longer available despite the price still being available online. Original Post: I ordered a book on a special discount with the understanding that it's a monthly subscription will start with books being sent monthly at normal prices. To my surprise the book I ordered was not the first to be sent to me and it would come at a later month at full price despite the offer stating other wise. When I called customer service, that is just the way it is. Classic Bait and switch.
Response from Easton Press BooksJul 1, 2026
We're very sorry to hear about your experience and understand your frustration. Our intent is never to mislead customers, and we'd appreciate the opportunity to review your order and see how we can make this right. Please reach out to our Customer Service team at 1-800-243-5160 with your order information, and we'll be happy to assist you.

