Easton Press BooksReviews of eastonpress.com

I wasn’t sure if a 1 star review was appropriate, the products I received were of a fine quality. Don’t love the style, but I was definitely excited to check the company out. I noticed they had two books on sale and so I purchased them only to find out that utilizing a guest check-out, my payment information was saved and they continued to bill me at much higher rates and sent me additional books, claiming I entered into an agreement by simply purchasing the first book, to purchase additional books as part of a series. I’d gone back and checked out the webpage and it doesn’t seem clear at all that this was the case. The customer service was far, far worse. I was made to feel dumb that I didn’t notice this was the case, and that was their only apology, that I didn’t notice. I had to pay for packaging to return the books, although I was sent shipping labels. Pretty sketchy marketing. Reasonable companies wouldn’t do this. Please skip this business and look elsewhere for quality books. These are not it.

The books are high quality but the customer service is horrible. The employees are rude, unhelpful and do not give the correct information on shipping. I have waited for gilgamesh since December 5th, called twice, dealt with uncaring, hostile customer service reps who told me the book is on the way, there is no problem with the payment. It is now two days before Christmas, no book and I have been on the customer service line (again!) for a 20 minutes.

Ordered a book July 16, 2025, and after "checkout" the computer told me the book would ship in September. I immediately tried to cancel the order and all I can say is that their website is WORTHLESS!

They put a double hold on my card tying up funds that I need (twice the cost of my purchase). When I called them they said that banks/ card companies automatically release the funds after 2 days which they don't do,, when I called the bank they said that the merchant is supposed to release the hold (i.e. most car rental places have a hold on the card until you return the car then they release the hold).