EastessenceReviews of eastessence.com

Not answering when I try to contact them. They have send me many times wrong products.

Shipping take forever, order on may 2 and arrived today. Quality is trash Sizes are off Advice , plan a trip to South Asia get better quality clothes for the same price, bonus meet amazing people and culture or get a tailor from North America. NEVER BUY SOMETHING THAT SHIP FROM SOUTH ASIA.

Terrible experience with this shopping site! They don’t care much about customer satisfaction as it shows through their handling and management of orders! They ask you to pay $ for expedited orders, then once that timeframe for the order to be shipped has ended, they email you to tell you your items is out of stock, literally few hours after the same person-Uzma- promised that my items will arrive by 5/11 max before eid. Absolutely careless crew. They should aim up their game to continue their existence, or with such terrible customer service they won’t last long.

I should have read the reviews before making such a huge purchase. SMH Customer Service is non existent! My order is STILL “unfulfilled”.... I ordered from Modanisa AFTER I ordered from East Essence and got my package delivered! Aaaaand Modanisa is MUCH cheaper! Save yourself, don’t order.... just head on over to Modanisa for BETTER clothes, BETTER service and MUCH quicker response!

I was so excited to support a Muslim owned business. But I sure got my hopes up. My orders are just now starting to ship after 14 days of placing the order and all of the items aren't even included in that shipment. Who knows when I will actually receive them. On the other hand I ordered from another business located in Turkey with much lower prices with great quality items and I received them within a week. The prices are so high for this terrible service. I will not order from them again. And unfortunately I cannot attest to the clothing quality yet but my hopes are very low.

This is the worst place to order from 3 different shipment dates since April 4 I email I received store credit for my shipment but still no merchandise..... everyday it's sorry your order going to be late.....I will never ever order here ever an don't recommend no one unless your ordering for next year or a few months out....

This was my second order with them. The first order took forever to get here, so with the second order, I paid for express shipping. Order was placed on March 30, didn’t receive it until April 15th! I’ve emailed and called. No answer to calls, but the email response was confusing because all he said was my order was arriving, instead of addressing the refund for the express shipping. Now, they will not return my emails

Very very bad experience with this company. Had a huge order for the first time. They messed up all the sizes. Has to constantly email and call to get that fixed. Shipping says 8-14 days, I order before ramadan hoping to get in time and was disappointed. Shipping took a month and a half. Even after I received the shipment, I didn't receive 1 item I payed or, so now it's back to emailing and calling these people. Very expensive clothing and very cheap material. Will not be ordering again