Fantastic experience start to finish!! I ordered a special curtain rod that had to be customized - I was meaningfully walked through the options which helped me in choosing just the right product for me.
We received the rod in a timely manner and were blown away by the quality. It is absolutely beautiful. They offer installation tutorials on YouTube (we had to improvise a little since our rod is curved which allows the drape to move unhindered through the corner.
The rod is very unique, special and priced very well!
I can’t express how grateful we are for the service and our beautiful rod!!! We will be a customer for life!!
LM
Lisa M.
Beautiful blinds!
The custom sized blinds are just as beautiful as shown online. The color, texture and light filtering design is exactly what I was looking for at a reasonable price without going through a custom fabricator.
LY
Ly Y.
I honestly couldn’t be happier with my…
I honestly couldn’t be happier with my new curtains! I spent so much time looking for the perfect window treatments, and I’m so glad I decided to go with EaseEase Curtains. The entire experience, from choosing the fabric to measuring and placing my order, was much easier than I expected.
The quality of the linen curtains is absolutely beautiful. The fabric feels luxurious, has a really nice weight to it, and drapes so naturally. The stitching is neat, the pleats are beautifully made, and everything looks very well finished. You can really tell that a lot of attention went into the details. I was especially impressed with how nicely the curtains hang. They create such soft, elegant folds and make the whole room feel more polished and inviting.
One thing I really appreciated was the customer service. Ordering custom curtains online can feel a little overwhelming, especially when trying to figure out the correct measurements, fabric options, and installation details. The team was incredibly patient and helpful throughout the process. They answered all my questions, explained the different options, and made sure I felt comfortable before ordering.
The curtains fit my windows beautifully, and the overall look is exactly what I was hoping for. They completely transformed the space! The room feels warmer, more sophisticated, and much more put together. Even my family and friends have commented on how beautiful they look.
I also think the value is fantastic for custom-made curtains. I looked at several other companies before ordering, and similar options were significantly more expensive. These curtains look and feel like something you would get from a high-end designer showroom, but at a much more reasonable price.
Overall, I’m extremely happy with my purchase and would absolutely recommend EaseEase Curtains to anyone looking for beautiful, high-quality custom window treatments. I’m already thinking about ordering more for the other rooms in my home. Such a great experience from start to finish!
SG
Samantha G.
I purchased curtains described as…
I purchased curtains described as “Muted Sage” (A5018-87), but they appeared silver-gray in my home, with virtually no green at all. After I asked EASEEASE to return these for a refund as i could not use them as i needed sage (and provided pictures). After extensive email exchanges, they still declined. Here is the real twist: They renamed the same fabric “Silver Gray” and actually confirmed to me
in writing that the change reflected my feedback. I asked again to return them based on this, they maintain that the fabric itself hasn’t changed, and refused my request.. AND… they even offered to change the name back. I found the color description misleading and the handling of my complaint extremely disappointing. I would never ever order from EASEEASE again.
Response from easeease curtainsOct 18, 2026
We’re sorry to hear that the fabric wasn’t quite what you expected. We offer fabric samples to help customers confirm their choice before ordering, and the fabric you received matches the swatch shown on our website. For this reason, we’re unable to offer a return or exchange based on personal preference.
We also offer optional insurance at checkout, which covers a complimentary remake and reshipment if included with your order. If you purchased this coverage, please let us know so we can help with the next steps.
PI
Pierette
Purchased the sheer ruffle curtains in…
Purchased the sheer ruffle curtains in color 'Beige", received the curtains and they are yellow, very yellow there is no beige tones what so ever. I reached out to customer service and they would not return them, told me to move them around my room to see how the light effects the color. The curtains are yellow NOT Beige like how they are listed. Poor Customer service and Business practices!
CH
Charles
Ordered a cellular no drill shade from…
Ordered a cellular no drill shade from the website. Product that showed up was the wrong color. The hole for adjustment looked like a teenager did it. No plastic piece to cover the adjustment mechanism. They refused to reimburse me for the shade . The website pictures do not let you expand so you can get an honest examination of the shade. I understand it is a custom shade but it would be better for their business to make it right for the customer.
SK
SKumar
Extensive research before buying very pleased with my 25-foot motorized ripple-fold installation
I did extensive research before making this purchase because, at least for me, this is a significant amount of money to spend on curtains. This was also going to become a large architectural feature in our living space, so I wanted to get the appearance, materials, measurements, and automation right. Since this is something we expect to keep for many years, I did not want to make a rushed decision.
My search actually started at The Shade Store, where I was able to see some very nice window treatments in person. I liked the look and quality, but unfortunately the price for the large double-layer treatment I wanted was beyond my budget.
From there, I spent considerable time researching online alternatives, including TWOPAGES, Curtarra, EaseEase, and others. I eventually decided on EaseEase because they seemed to offer the combination I wanted: a high-end look, custom sizing, ripple fold, motorization, and a price that was within my budget.
Ordering such a large custom setup online still made me nervous. I probably had close to 10 conversations with the EaseEase team before ordering. I asked questions about measurements, track length, stacking space, ripple folds, fabrics, motors, installation, and compatibility. They responded quickly and patiently to all my questions. I also ordered fabric samples first, which was extremely helpful before committing to such a large purchase.
For anyone considering a similar project, my final setup is approximately 25 feet wide (290 inches) and about 105 inches high. I chose the Heavyweight Linen Blend in Beige White for the main curtains and Premium Sheer Linen for the sheer layer behind them. Both layers are center-opening ripple fold.
For each layer, I ordered two 145-inch finished-width panels, giving me approximately 290 inches of finished curtain width per layer. I made the sheer approximately 0.5 inch shorter than the main curtain.
One particular decision I made was to order two separate single motorized tracks rather than one fixed double track. One single track carries the main curtains and the second carries the sheers. Both are ceiling mounted. I specifically preferred this arrangement because both layers are ripple fold, and having two independent tracks allowed me to determine and adjust the distance between the tracks during installation instead of being locked into the spacing of a fixed double-track system. This worked very well for my installation.
Now that everything is installed, I am extremely pleased with my decision. The ripple folds look beautiful and give the room the large architectural effect I originally wanted. The heavyweight linen-look main curtains and the sheer layer complement each other very nicely.
The motorization has also added a lot of convenience. The curtains are powered directly from the outlet, and I have them scheduled to open and close automatically. With curtains this large and heavy, I am very glad I chose the automated setup rather than opening and closing them manually every day.
The only difficulty I encountered was initially pairing the motors with the Connector app. The instructions were somewhat confusing because I needed to select a different option in the app than I initially expected. I contacted the Connector app team, figured out the correct selection, and after that the setup was straightforward.
After all the research and uncertainty before ordering, seeing the completed installation was very satisfying. Within the budget I had, I feel I was able to achieve the appearance and functionality I originally wanted when I started looking at considerably more expensive local options.
For a purchase this large, customer support was especially important to me, and the EaseEase team did a very good job answering my many questions throughout the process. More importantly, the finished product met my expectations.
For anyone considering a large custom motorized ripple-fold installation but feeling nervous about ordering something of this size online, my experience with EaseEase has been very positive. I am very pleased with both the product and the support I received.
PP
Pranav P.
The curtains are high quality but the…
The curtains are high quality but the hardware is poorly designed and they do not provide installation instructions. The videos they share do not match the hardware you receive. When you reach out to service they make it sound as if it is your fault and charge you more for additional hardware. Our curtains also catch at the connection points and all they say is we aren't installing it correctly and not using it properly. I would steer clear and use another reputable company.
Follow Up to their response:
1) they did not send replacement hardware. We ordered a double track and they did not send all of the hardware shown in the video so we asked for it. What they sent was not compatible and they said "it is ok you don't need it."
2) They provide anchors for the clips and during consultation did not say they need to be in studs. We upgraded the cheap plastic anchors.
3) When we ask why the track does not operate smoothly, they keep asking for pictures but do not provide a solution. It snags at the connector joints but they do not know how to fix this.
4) They charged us for replacement hardware, did not provide for free.
Response from easeease curtainsOct 10, 2025
Thank you so much for sharing your feedback. We’re truly sorry to hear that your installation didn’t go as smoothly as expected.
After reviewing your case, we found that the issue was caused by incorrect hardware placement. Your order originally included more brackets and accessories than required, and we even sent an extra set free of charge later on. When you mentioned that the parts still seemed insufficient, we reached out to confirm installation details but didn’t hear back.
From the photos you shared, we noticed that too many brackets were installed tightly across the top (only four were needed), and they weren’t anchored into the studs — which explains why the track couldn’t hold the weight properly. Because of this, when additional top-mount and side-mount kits were requested, a small charge was necessary.
We always want every installation to be beautiful and secure, and we’re more than happy to assist with correct mounting guidance anytime.