Charlie B.
On 17th August I purchased a packet of…
On 17th August I purchased a packet of Hydrogen tablets via my bank account from Earthlines, didn't think anything of it. On checking my bank account the following day, I noticed that they had debited my account 4 times, 1 order was my purchase and the other 3 orders were random amounts. So having contacted them about the issue, they apologised and agreed to a refund. It was days later when I checked my account and noticed they had only paid 2 of the 3 bogus orders, so I had to contact them once again and they finally paid the last refund. I found this whole issue to be totally dishonest, and this issue should be addressed for the sake of other customers, it's bordering on fraud!! One consolation though,there customer service (Issa) was 100% professional . Charles Bartolo.



