EarthlinenaturalsReviews of earthlinenaturals.com

I ordered a 3-month supply and did not realize I was a subscribing to a monthly refill. But they took care of the issue, so I am satisfied. I do wish that the subscription offer would include an option of one, three, or six months to fit the need of the individual.

Good morning - after ordering Molecular Water tabs from Earthline to try for the first time, without knowing I had automatically signed up for a subscription. I began reading some customer concerns about the same issue. I reached out immediately via email as well as going onto the site and removing my payment method that was kept in an account that began on my initial order, unbeknownst to me. Earthline got back to me in a day and ensured me that the subscription was canceled, so not the same experience others had reported, I'm happy to say. I am reaching out to them today to address the 'Made in America' advertising as my package shipped from China - so not sure about their advertising practices but they did address the account/subscription issue right away. I'll follow up if something changes.

On 17th August I purchased a packet of Hydrogen tablets via my bank account from Earthlines, didn't think anything of it. On checking my bank account the following day, I noticed that they had debited my account 4 times, 1 order was my purchase and the other 3 orders were random amounts. So having contacted them about the issue, they apologised and agreed to a refund. It was days later when I checked my account and noticed they had only paid 2 of the 3 bogus orders, so I had to contact them once again and they finally paid the last refund. I found this whole issue to be totally dishonest, and this issue should be addressed for the sake of other customers, it's bordering on fraud!! One consolation though,there customer service (Issa) was 100% professional . Charles Bartolo.

The one thing you can’t do is send your customers more product than they need. If they buy 3 month supply reach out in 2 months to see if they want more forcing a subscription on them will surely get a bad response. Most peeps don’t walk away from products they like.

I sent a message saying I had not signed up for a subscription and did not know why I received notice that I was receiving a second shipment. Isa replied and said that this one was on the way, but she would see that I knew before the next one was shipped and I could delay the shipment. We corresponded back and forth several times. I felt good about the correspondence and I am hoping for a better relationship.

Ordering was easy and I got my product quickly. Its easy to take. I havent noticed any difference but I have 5 months worth so I will keep using it and see.

Customer service responded promptly, and dealt with my request .