EarthlinenaturalsReviews of earthlinenaturals.com

If I could give no stars I would. Not a USA company, and if they claim to be note that they ship from somewhere overseas. I ordered on 11 May and it’s now 4 June. Still no product and this is after their website states it takes 5-7 business days for processing and 5-7 business days to ship. We are well past that point friends. I emailed them and finally after the third one, they tell me they are tracking and have updated. The product appears to finally have arrived in the USA. I will be calling my credit card people… unacceptable!

SCAM ARTISTS!! They ripped me off $27.00. I sent 4 complaint emails where they continued to lie. I asked for a refund, they refused. I'm telling everyone on their FB and Instagram ads not to buy. They should be ashamed making a living on ripping people off. I've also reported them to the better Business Bureaus. SCAM!!!🤬

I really feel scammed. It's been nearly 30 days since my order was placed and I STILL don't have the product. I also had no idea it was drop shipped from outside of the country. Don't waste your time or your money. I plan on disputing this with my CC if they don't respond to my request for a refund.

USE THE Membership Cancellation ON THEIR WEB SITE IT IS UNDER THE Manage Membership BUTTON. Earthlinenaturals IS AN AUTOMATIC MEMBERSHIP SCAM. Earthlinenaturals USED MY CREDIT CARD FRAUDULENTLY TWICE IN LESS THEN A WEEK. I NOW REALIZE THAT WHEN AN ORDER IS PLACED Earthlinenaturals AUTOMATICALLY SIGNS THE CUSTOMER FOR A SUBSCRIPTION WITHOUT NOTIFYING THEM AT THE TIME OF PURCHASE. ON TOP OF THAT Earthlinenaturals H2 TABLETS ARE DROP SHIPPED FROM CHINA AND YOU BE LUCKY TO GET ANY PRODUCTS RECEIVED TO THE U.S. WITH IN A MONTHS TIME. THEIR H2 TABLETS ARE NASTY TASTING AND DO NOT WORK. I KNOW THIS BECAUSE I HAVE USED ANOTHER H2 COMPANY WITH GOOD RESULTS. I FOUND WHERE THERE IS A Membership Cancellation PAGE AND IT BETTER WORK...

I ordered 10 bottles of Earthline Naturals Molecular Hydrogen tablets on April 17. Information on the website said “We ship fast from the USA, most orders go out within 1 business day. Standard delivery typically arrives in 3–5 business days.”, so I expected to receive my Order in 3-5 business days. It has now been 45 days, and I have not received anything other than several assurances that they are checking on my order. I noticed on May 21 that additional charges had been made to my credit card on May 17 in the amounts that I charged on April 17. I emailed the company and asked that the amounts be refunded to my credit card, that the shipments not be sent, and the subscription the company said I had requested, of which I was unaware, be canceled. Their response was they could not cancel the order because it had been shipped. They said there is a 24-hour window after the order is placed in which to cancel the order. Of course, if one does not know a shipment is being made, one can’t cancel the shipment in 24 hours. I said I would rather work out the situation with them than file a dispute with my credit card company. Since they were not cooperative, I filed a dispute with my credit card company concerning the second shipment. As requested, I attached copies of all my email correspondence with Earthline Naturals. My credit card statement online shows that refunds for the second shipments were made. If I have not received the shipment of my first Order in 60 days from April 17, I will dispute the original charges because of not having received the product. I was really looking forward to using the Molecular Hydrogen, but the possibility of even receiving it is not looking very likely. I suggest that people do not order from Earthline Naturals. Although I received replies to my first few emails to them, the replies are generally generic, as stated by other reviewers, and the company does not follow up as they say they will do. It seems to me that disputing the charges with ones credit card company is about the only option one has. As to the subscription, I went back to the website and went through the process as if placing an order. That is when I saw the subscription option is checked by default right after the options of quantities to order. If one does not uncheck the subscription option, the subscription is automatic. UPDATE 6/6/26: I called my credit card company on 6/2/26 concerning a refund for the order I placed in 4/17/26 because it had been 49 days since I placed the order, and I have not received it. Tracking shows it is still in Customs at Chicago. The customer service representative said anything past 30 days was excessive, unless the company had given me a longer period of time, and filed a dispute on my behalf. Additional information was requested, so I attached copies of all the emails exchanged with Earthline Naturals and a printout of the most current tracking report. On 6/5/26 the refund was posted to my account. Success! The CSR also changed my credit card number so Earthline Naturals cannot charge another shipment to the credit card. I requested and/or demanded the subscription be canceled and that I be sent confirmation that it was; however, I have not received the confirmation. I think It is still possible I may receive the first or second shipment purportedly shipped to me, particularly since the second shipment is coming through Los Angeles instead of Chicago. If I do receive one of the shipments, I will try the product, which I would like to do. That is why I ordered it. But if I receive nothing, at least the money for the order I placed and the money for the subscription order of which I was unaware have been refunded. I think that is a positive outcome. By the way, the link to cancel a subscription does not work. I tried it multiple times.

AVOID THIS COMPANY. We ordered three weeks ago and still no product. At first they were quick to respond. We requested a refund and no response.

Placed an order more than a month ago still no product. Contacted support who are worthless just give you the run around. Don’t by from this company. They ship from Asia.

If I could leave a zero star that's what it would be. I placed an order 2 weeks ago. I've got some wonky looking tracking numberYSD403908968YQ, they tell me that this is a USPS tracking number. It is not. I have asked for a refund multiple times. They escalated me supposedly and a new representative sent me a message saying your package has shipped. If you don't receive it within the next five business days, please contact us back but they still haven't provided a tracking. I paid extra for expedited shipping. It's been 2 weeks. It should have been received within 3 to 5 days. This hasn't happened. They're ignoring my request for a refund and then they have the nerve to send me a request to rate them on their customer service skills. I do not have product. I do not have a tracking and I do not have a refund. These people need to be stopped.