Earth LimosReviews of earthlimos.com

We had booked a 25 pax limo for a friend's birthday. The company called a few hours beforehand and said the limo was out of service. But, instead of cancelling the reservation, they offered an upgrade to the 35 pax party bus! They even threw in a free bottle of champagne for the "inconvenience". Our driver David was great and helped make it a memorable experience.

Like the service

I knew I would be traveling to Las Vegas in May, so book this car service in FEBRUARY as a surprise birthday gift for my boyfriend. Upon arriving to the airport, I went to the designated area (told by the rep who took my reservation), I could not locate the driver. I called the Earth Limos several times and was finally told, the driver's previous customers plane was delayed and he would arrive "soon". In the meantime, my boyfriend is upset because he does not know what is going on. I was trying to keep it together because I was trying not to spoil this surprise, but I looked like an idiot! The driver, Randy, finally arrived 30mins late!! SURPRISED RUINED. This error definitely set the tone for our first day in Las Vegas. He said, I was not on his morning log and only received the ticket at 12:15p. Keep in mind... I was scheduled to be picked up at 12p. Either way... one of them LIED as to why I was not picked up on time. I needed to check into our resort AND then be at MGM Box Office by 1:30p to pick up tickets or I would lose them and not receive a refund! This was a very busy weekend and the car service was late, so needless to say, we had to literally run everywhere to get there on time. I expressed my disappointment to the driver as well as the representatives I spoke with and I feel it was like speaking to a brick wall. I expected but never received a follow up call informing me of how I would be compensated for my inconvenience or for an apology. I am disgusted with the level (or lack) of customer service. I was really hoping they would try to resolve this issue with me.

Scheduled a limo for a special anniversary vacation in Las Vegas. Verified by email AND phone that the service would pickup my wife at the airport upon her arrival for an awesome ride to a 5 star resort hotel. After stressing the importance of this occasion, the receptionist lady on the phone promised not to worry and that everything is set for my wife's arrival. The worst thing possible happened...wife arrived as scheduled and waited at the airport past midnight but the car service never showed. After already spending hours on a plane, then waiting hours in an airport at night, she was tired and angry. I had to scramble to make alternative arrangements through a different carrier. Apparently, this company scheduled me for the WRONG day even after I verified details. In addition, there was discrepancy in what I was charged. We filed a complaint by email AND phone with the company but never got a follow-up, refund or apology from anyone. Lots of disorganization and no follow through. Do NOT use for special occasions or guests.

It was the best experience...rented the stretched ...super clean limo friendly staff excellent service and punctual and very very competitive prices...will definitely without hesitation using their service on my next trip

OUR DRIVER WAS GREAT!!!

Great way to see the sights of Vegas in 2 hours. Friendly driver. We all had a great time.

A large group of us were looking to go wine tasting in Pahrump. I called around and some other places were not even willing to go out of town. When I called Earth Limos they were very positive with a "can do" attitude which was great. We first looked at the stretch Hummer but it was in for maintenance so they upgraded us to a large party bus for the same price. I was skeptical at first about the Party Bus but they allowed us to come see it. Wow what a cool "party vehicle"! When it showed up to pick us up everyone was beyond excited. The Party Bus became an attraction in and of itself, we still talk about it today. The driver was very professional and fun, they showed up on time and got us there and back in a comfortable, safe and professional manner. We felt very taken care of. Viva le Party Bus!!!