Mighty Plugs: The World's Finest EarplugsReviews of earplugsonline.com

Response from Mighty Plugs: The World's Finest EarplugsFeb 26, 2015

Dear Olliegirl: We've sent you the highest blocking ear plug in the world. Yes, it is (soft and moldable) and surely not the same as a foam ear plug, but if you would have inserted the ear plug to where it (sealed) your ear canal; your review would have been 100% the opposite! Please follow the instructions below for inserting correctly and I promise you, you'll be in for a very very shocking pleasant surprise. 1. Just prior to insertion (work) or (knead) ONE ear plug somewhat vigorously through your fingers for 15 seconds to make it (soft), (moldable) and to disburse the Pure Lanolin throughout the ear plug. Lanolin makes the ear plug (slightly tacky) so that it stays securely in the ear canal and seals it. 2. Then using your index finger, push (Firmly) and (Flatten) the ear plug (IN) and (AGAINST) your ear canal (until you feel it SEAL). IMPORTANT : If it doesn't seal immediately, just keep your finger pressed against the ear plug with slight pressure for a few more seconds and it will warm and seal the ear canal completely. 3. Now take the other ear plug and do the same preparation and insertion for the other ear. Casey, we all wear the same exact ear plug so please feel free to phone our office for any help. We can easily walk you through inserting this fine ultra-high blocking ear plug. 800-226-1884 Most sincerely Mary-customer service

Response from Mighty Plugs: The World's Finest EarplugsFeb 23, 2015

Dear John: All the past correspondence we had from you was in the name and from the e-mail of Diane Maynard. That is why we did not find you. There is no reason to go through the trouble of returning your order. In the interest of 'Goodwill', we are simply going to refund you totally. This superior beeswax ear plug is too good to not use, so please use the ear plug for another application or give it to someone who needs to block out sound or seal out water totally. John, thank you for trying us. Most sincerely Mary-customer service