Matt O.
No customs charges refund
First batch was lost. I ended up paying for customs charges twice and there was never a refund.
Response from Mighty Plugs: The World's Finest EarplugsApr 7, 2026
Hi Matt, thank you for taking the time to leave a review. We hope that you are enjoying your Mighty Plugs. In reviewing your order, I can see that UPS lost your package and we placed a claim, which they approved and we were able to re-ship the product at no additional shipping fee. Unfortunately, UPS manages the customs fee collection and this is outside of our control. Although we cannot initiate a refund request from UPS on your behalf, we would be happy to assist you with any supporting documentation you may need; just reach out via our normal Support channels.




