Mighty Plugs: The World's Finest EarplugsReviews of earplugsonline.com

Response from Mighty Plugs: The World's Finest EarplugsApr 3, 2018

Dear Rocco: Maybe they didn't work FOR YOU!!!>>>>>> BUT they work PERFECTLY for 5 million wearers around the world. PLEASE READ the remainder of this response and then PLEASE FOLLOW THE INSTRUCTIONS ((EXACTLY.)) If afterward, you are still dissapointed in any way, then please let me know and I will send you the instructions for sending back your order and receiving a total refund. 1. Just as you are about to insert, take ONE ear plug and {work it or knead it} thoroughly between your fingers or hands for at least 20 seconds to make it (soft and malleable). When the ear plug is soft, malleable and ready to insert; just follow the next step. 2. Using the tip of your index finger, push the ear plug a bit FIRMLY; & FLATTEN it (IN and AGAINST) your ear canal (until you feel a (( GOOD SEAL )). IMPORTANT: If it doesn’t seal immediately, then hold your finger pressed against the ear plug (with slight pressure) for a few more seconds, and it will (( SEAL )) well. 3. Now take the other ear plug, prepare it the same way & insert it into the other ear. With both ear plugs inserted correctly & SEALING the ear canals; now listen: you’ll hear very little or possibly no sound at all; and (it even gets better) each day or night afterwards. Rocco, please feel free to phone us in the office and we'll help you over the phone to insert this ear plug so that it works PERFECTLY for you. We are at: 1-800-226-1884 Most sincerely Mary-customer service

Response from Mighty Plugs: The World's Finest EarplugsApr 3, 2018

Dear Peter: I too am dissapointed in the Fed-Ex shipping cost! We are loicated idn Oregon USA and you are in Blackmansbay, Tasmania I see that you live in Tasmania, and being an island many miles south of mainland Australia, I know that Fed-Ex has to use a special plane of its own to fly parcels down to Tasmania from the mainland. Yet, in the interest of Goodwill, I will personally put forth a Goodwill refund on a portion of your shipping cost. Regarding the 32 pairs that you received, your message says that one of the boxes had a crack in it. It is possible and if the ear plugs were not damaged, then simply take them from the box and use them, yet if the ear plugs were damaged then kindly let us know. I will work on this today. Sincerely Joseph-customer service manager