customer
Ice Cream Cake and Customer Satisfaction …
I have purchased items from this company a number of times most recently I had an issue with their website as it was going through some issues which prevented me from being able to place my order. I reached out to them and they got back to me promptly and let me know after looking into my situation that their website was having issues. They let me know when it was fixed and they gave me 20% discount for the inconvenience which was greatly appreciated when I received the flower it wasn’t at the quality that I am used to. I’ve reached out to them and they kindly sent me a new order with an extra bag in there for me. It’s very evident that they care about their customers and their brand and I will be continuing to support this company.
Response from E10 LabsMay 6, 2026
Thank you for the kind review! We're happy to hear our team kept you updated on the site issue and helped you out with your order. We appreciate you being a part of the E10 Labs family!


