Dutch VetReviews of dutch.com

The fact that I can stay home and have a zoom call appointment for my pet is the best thing ever because I don't have a car. The vets are awesome and my pets are doing well. Thank you so much.

Waiting one hour now for vet to join the call, maybe it was a zoom glitch, rescheduled for next day and it worked out great, great service, I would recommend

Can’t speak highly enough of this company. Tell-health visit with Dr, prescribed meds & sent, and my puppy is SO much better. They recommended a behavioral center in MY town, and are refilling RXs for 6 months until I can get in. Just a great experience all around. And the Dr actually spent the time with me, that my local vet never had.

You've got to be patient and you've got to be persistent at communicating via text, because that's the only way they communicate with you aside from the Vet visit you have via video with one of their vets. For me, there were times when I wasn't very pleased about texting to get my messages of importance through to them, but I was persistent and eventually, I was able to solve my problem. My problem was that I paid for the subscription for my pet via PayPal, and then I paid for the meds prescribed by the Vet, at Dutch using my credit card and the charge did not go through PayPal. Dutch informed me that I needed to pay in order to receive the meds for my cat. I was like wait a minute, I know I paid because the money came out of my account. So, I contacted them via text and was told the same thing. Then I went to my bank account and took a screenshot and sent them a shot of the money being deducted by them. The person who was texting with me checked on the payment and find out that they did in fact receive my payment but admitted that some kind of glitch on their end prevented my payment from showing up. The thing is, they made it right. What they did was they expedited my cat's medicine and they overnighted it. Now that is the kind of service I think I deserve when I've been done a dis-service! Thank you - Dutch.com My cat is feeling better already. How could I ask for more? I'm glad that I bought a subscription and I am also glad the vet suggested an allergy medication formulated especially for cats. I now own a year supply of it and the cost was very reasonable. View full review User's recommendation: Texting is the only way that their customer service works with you. They are persistent, but no suggestions are made so, you'll need to be able to think about things for yourself. I thought I made both payments with PayPal, but found out that I had not after investigating how the second payment came out of my bank account.

Excellent customer service! They are very helpful and easy to work with. I can always get an appointment same day. Only downside which is not their fault is that you do have to wait for your rx

Professional and caring vets. Excellent service, easy to make appointments and obtain prescriptions if needed.

What a great way to get help for your pet 24/7. Video chat was simple and worked well, even for a novice like me. Quick service, Pharmacy readily available. Professional and caring Doctors. They follow up too see progress or if your needs for your pet were satisfied. This allows for those of us that have to rely on others to get around, can’t drive or home bound. CANT say enough

Great company - very trustworthy and caring. Thanks for your help!