Blix J.
Outstanding..
Dutch has been one of the best decisions that I have made for my puppers. It has paid for itself ten-fold since I started my subscription in March of this year (2024). Not to mention the time and stress that having the concierge veterinary service that is Dutch at my fingertips has eliminated. From getting flea/tick/heartworm medication for the puppers, the transfer of meds to my local pharmacy, to scheduling a video call with a veterinarian for a concern with one of the girls, every single need we've had has been addressed with care and efficiency. A little about their services: Account setup: Quick and easy. (Tip: Dutch offers a payment plan for new subscriptions upon setup, if needed, that auto-debits once a month until the subscription balance is paid in full.) Pet profiles: In depth, straight forward and simple. (Tip: Have front and side view photos of your pet ready to upload.) Messaging and text responses: Fast, so fast! Video call appointment setting: Utterly painless. (Tip: if you are requesting a video call for something physical (rashes, abrasions, hot spots, or the like), have photos ready to upload in the appointment setter. Note: You must have your pet present during the video call.) Selection of medications: Vast. Prescription transfers: Fast, simple. (Tip: Have your pharmacy's address and phone number ready to give Dutch. Tip: If you're a Costco member, request to have your flea/tick/heartworm and other medications transferred to their pharmacy. On average I've saved 40% on my girls' meds doing that. Note: There is a $5 prescription transfer fee.) Video call care: Above and beyond to the nth degree. (Thank you, Dr. B!) Text messaging care: Absolutely superb. (Xy, my hero!) Overall experience: Wonderful. Amazing. Perfect. If you can't tell, I'm entirely in love with Dutch. :)
Response from Dutch VetAug 14, 2024
Wow this review has us speechless! Thank you for such a wonderful and detailed review of your experience. I can't begin to tell you how much this means to us.



