Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
dutch.com
Website
dutch.com
Category
Animal Health
Listed on Five Star Index
2026
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The company replied to 96% of reviews.
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Most recent review: October 2026.
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Good vet service. Poor medication delivery service.
I just signed up for Dutch and met once with a vet for my dog’s seasonal allergies. The vet was very professional and prescribed two medications. One medication arrived in 2 days, the other medication, the allergy medication, has not arrived yet and it has been nearly a week.
I love the idea of this service but if I have to wait a week to get medication, I’m going to have to go to my local vet.
Response from Dutch VetSep 30, 2024
We understand your frustration with the delay in receiving your dog's allergy medication. We strive to provide timely service and apologize for the inconvenience this has caused. We are working diligently to ensure all medications are delivered promptly. We do offer expedited shipping, and we can also call your local pharmacy for prescriptions.
We appreciate your feedback and will use it to improve our service. We are committed to providing a positive experience for all our clients.
KM
Karen M.
Even though it was a brief call because…
Even though it was a brief call because I knew exactly what I needed and agreed with the vet plan of treatment I was so impressed I referred a few friends.
Response from Dutch VetSep 16, 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide the best possible care for our patients and are grateful for your referral.
SH
Shawn
Wow! Veterinarian on Line
Wow! I’m a boomer so I’m a little behind with technology. Who do I think for this Vet Service that is over the Internet with zoom calls?!
Its Awesome! I was able to get prescription medication for my dog without the hassle of taking her to the Local Vet! In fact I took her to a local Vet that basically refused to treat my dog and she was sick! She is doing much better thanks to Dr. Gonzalez at Dutch.com . Ridiculous the difference in cost. So much less! And Charles in customer service has been a champ dealing with me! I irritate myself. But these people are true professionals it’s Awesome! I’ll report back I’ll report back. This is my first week, but I’m. impressed
Response from Dutch VetAug 19, 2024
Dear Shawn, Thank you for your 4-star review and for choosing Dutch. We’re glad to hear that you're happy with your experience. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you again!
MT
Ms.Triplett
Great service
Dr. Amy was great! The process was quick and fairly easy for me. The only thing I'm not exactly thrilled with was paying for quick shipping with the pharmacy and then the date changed from Saturday to Monday so just be aware of that before you pay for it. Everything else was great though and I will be back for anything else my dog needs.
Response from Dutch VetAug 6, 2024
Dear Ms. Triplett, Thank you for your 4-star review and for choosing Dutch. We’re glad to hear that you're happy with [your experience. We constantly strive to improve, so feedback you provide is greatly appreciated. We're looking forward to serving you again!
AC
Amy C.
Overall my experience with the vets has…
Overall my experience with the vets has been great my only issue is the medication delivery. I've paid almost 100 dollars in rush shipping on my orders so far and none of them have been delivered within the timeframe I was given when selecting rush shipping. When my dog is ill I don't want to wait longer than I have been promised for his medication. This NEEDS to be fixed.
Response from Dutch VetAug 2, 2024
Dear Amy, Thank you for your 4-star review and for choosing Dutch. We’re glad to hear that you're happy with your experience. We constantly strive to improve, so any additional feedback you provide helps us with this!
CG
Christy G.
You may have to wait a couple days for meds
Easy access to vets. Provide good advice
Response from Dutch VetJul 25, 2024
Dear Christy, Thank you for your 4-star review and for choosing us. We’re glad to hear that you're happy with access to our vets. We constantly strive to improve, so any additional feedback you can provide would be greatly appreciated. We're looking forward to serving you and your pet again!
LS
Lauren S.
Mostly Good....Need to Improve on the RX Component
I definitely perused the internet for reviews of Dutch when I found it in my desperate searching for virtual veterinary visits. I have 5 dogs, all rescues, and all over the age of 7. Needless to say, I felt like I was driving 30 minutes to and 30 minutes from the vet every single week of my dang life, and it was costing me more time, energy, and money than I had to give. Enter Dutch. Dutch has probably already saved me close to $1,000 since I joined 5 months ago. All those little things that used to keep me rushing to and from the vet and bleeding cash just to walk in the door, are now handled virtually, from home, on Dutch. I've already recommended it to multiple other pet owners, and its overall a fantastic investment.
Here's the rub and the reason I didn't give 5 stars. The prescription treatments. When you go to your local vet, they can either fill an RX treatment at their office, or send it to to your pharmacy for same-day fulfillment. Dutch doesn't give that option, so unless I'm given the option to pay to transfer the RX to my local pharmacy, I have to wait days for a medication to arrive from the Dutch pharmacy, unless I want to spend $25 to rush it. For example, my dog has pink eye, and I've had to wait for days for his medication to arrive, which just isn't practical. They need to make it easier to send RXs to a local pharmacy or get it here overnight without charging an arm and a leg. I also think the vets are incentivized to prescribe more medications than are necessary, since I'd imagine that's where the company makes its money. So just use your judgement when they prescribe 1 medicine, a couple supplements and an eye wash for pink eye.
Response from Dutch VetJul 22, 2024
Dear Lauren, Thank you for your 4-star review and for choosing Dutch. We’re glad to hear that you're happy with our vets. We constantly strive to improve, so any additional feedback that you provide greatly helps us improve. We're looking forward to serving you again!
SA
Sam
Instant easy when it comes to our fur…
Instant easy when it comes to our fur babies for their health conditions, their diets and also their maintenance. Highly recommended.
Response from Dutch VetJul 18, 2024
Thank you so much for the kind words Sam! Please let us know if there is anything nelse we can do to improve your experience