They don't pay out. They use dishonest special offers suck you in but the terms and conditions make payment impossible.
Response from DuckyLuckJan 7, 2025
Hi Chris,
We’re really sorry to hear about your experience and understand your frustration. We strive to be transparent with our terms and conditions, and we certainly don’t want you to feel misled.
Could you please reach out to us directly to [email protected] with your account details so we can look into this issue and resolve it for you? We take your feedback seriously and want to ensure you're taken care of.
Best regards,
Customer Experience Team
JW
Jilliane W.
Ducky luck is fraud I do not recommend…
Ducky luck is fraud I do not recommend they donot pay your winnings
TO
Tomas
On their sister site SlotsandCasino
On their sister site SlotsandCasino, I Won $29k from a $200 deposit and bonus doing slots and live table games. Waiting to get verified now to withdraw some. You can only withdraw $2500 in BTC at a time which is a little annoying, but now I have a bankroll to play with at least 😂
If I don’t receive the withdrawal for whatever reason (I read terms and conditions 3x and followed everything, and have my social media followers aware too, so if for some reason they refuse to pay out, I will change this review, but hoping not to!)
MA
Malcolm
I am a retired disabled veteran trying…
I am a retired disabled veteran trying to earn extra income. Wrong idea with this sight, been trying for hours trying to withdraw my money. Any veterans and senior citizens stay away from this sight. I didn't need verification to deposit money but they want your life history once they owe you
I will be deleting this sight once I get my money
Will contact my congressman
VF
Vashon F.
I just won a 1,000 after I deposited 25…
I just won a 1,000 after I deposited 25 buck and now my withdrawal is being rejected and can't get any help from any.
SJ
Stephen J.
This site is bogus
This site is bogus, do not play. They do not payout. If you win and make a withdrawal, they say you gotta verify all these documents and when you do, they never get verified. I waited over a month just to get $100 that never came. Never go to this site.
Response from DuckyLuckNov 12, 2024
Thank you for taking the time to leave your feedback. I’m very sorry to hear about the frustration you’ve experienced regarding your withdrawal and verification process. Your concerns are important to us, and our aim is to make every step as transparent and efficient as possible.
If you’re still waiting on any updates or have questions about the verification status, please reach out directly to [email protected] and I’d be glad to ensure it gets the attention it needs. We’re committed to addressing these types of issues quickly so you can feel confident in your gaming experience. Thank you again for your patience, and we’d love the chance to make this right!
FA
Freddie A.
Meh, go to a real casino
Meh, I was bored and deposited $25 and they matched me it lasted a couple hours, but how many bonuses can you get than don't even pay your bet most of the time and I was betting 50 cents a spin at the most, I got up a little bit so I played a $1 a spin and it was super dry then, went back down to 25 cents and played a while. When you get bonuses don't get excited, mostly my regular spins paid more than the bonuses. If you're bored and got a couple extra bucks and don't want to leave the house I recommend but only playing minimum bet. I'm going to stick to real casinos where the bet versus payout is much better. Sorry I tried to love ya ducky luck but you're just the same as the others
Response from DuckyLuckNov 6, 2024
Thank you for your feedback! We appreciate you giving us a try, and we totally understand your preference for the thrill of a physical casino. Our goal is to make online play just as exciting, with a range of games and bonuses designed to suit different play styles.
We’re sorry to hear that the bonuses didn’t meet your expectations this time, but we’d love to make it up to you! Feel free to reach out to our support team for any tips on maximizing your bonuses or for game recommendations that might align more with your style. Thank you for taking the time to share your thoughts with us.
MH
Michelle H.
I have had an account for almost 2…
I have had an account for almost 2 years. I am a golden goose high roller who plays daily and has deposited a lot. They have fun games new ones added bi weekly. Some are better than others. I have learned like at most all casinos 1/3 take your money and don’t pay. 1/3 barely stay even and you can play awhile before it drains you down. And 1/3 will hit well and go up you just have to know when to take the winning and move on. Main big complaint is that their policies and procedures and what they post on their site is always changing their matrix they say they use to determine bonuses when you go on the chat and ask sucks and is always changing not constant. My next complaint is a new one and one that out of frustration is getting worse. I am a golden goose and I am a verified player my account is verified and ready for withdrawal. Withdrawal use to be easy and quick over the last 6 months the payout time even for us golden goose and withdrawal with bitcoin is taking up to a week and they state the time frame should be 2 days. What also frustrates me is they take deposits 24 7 365 days but they do not process payment except Monday through Friday 9 to 5 no evening or weekends or holidays. Another frustrations is that while your payout is pending you can not get any bonuses and they will not provide a lot of the free stuff. Be careful of when you are using bonuses because many have high play through and low max pay outs. With all that said they do offer free spins and you can be successful in these you can manage and play and can cash out the max of 750 with free spins. I have cashed out several times off the free spins bonuses. Even though they have been slow in processing at this time I have successfully cashed out multiple times. So even though I am frustrated and irritated I tend to continue to play because they are a evil I know and they do seem to legit.
Response from DuckyLuckNov 6, 2024
Thank you for being a loyal Golden Goose player with us for nearly two years! We’re glad to hear you enjoy our range of games, and we appreciate the time you've taken to share detailed feedback—it truly helps us refine our processes to give you the best experience possible.
We apologize for the recent delays in payouts, and we completely understand how frustrating it can be when withdrawals take longer than expected. We're actively working to improve our withdrawal times for all players, especially our valued Golden Goose members. While the payment processing team does have set hours, we're exploring ways to streamline and speed up the process, including potentially extending service windows.
Your feedback on bonuses is also noted. We’re reviewing our promotional policies to ensure they’re as clear, consistent, and rewarding as possible. We’re grateful for your patience and understanding, and we want to make sure that every interaction you have with us is a positive one. Thank you again for sticking with us, and please don't hesitate to reach out to support for any assistance with your next playthrough.