Jason H.
Labeled "skillful player at slots! What a joke…
First time ever playing slots online and got labeled a skillful player and not eligible for and promotions. Nothing in the form of a reward for spending almost 5 grand there. Asked them how can anyone be skilled at a game that's completely random and no answer from them. They are crooks and do not reward loyalty what so ever. Play at your own risk.
Response from DuckyLuckJul 21, 2025
Hello Jason, Thank you for taking the time to share your feedback. The “Skilled Player” classification is based on several criteria tied to a player’s gaming habits and outcomes. It simply indicates that a player has demonstrated consistent success without the need for bonus funds. While this status affects eligibility for certain promotions, it also means you can continue playing with your cash balance without the restrictions of wagering requirements. Please note that this classification is not permanent and may change over time. If you have any questions or need further clarification, our support team is always happy to assist. Best regards, Casino Experience Team




