Duck's ServicesReviews of ducks-services.com

Good customer service specially trix

Owner delayed my shipment by 2 weeks and ignored my ticket for support. Their DMA bundles with firmware are a good deal, but don't trust this seller with shipping on time or support.

Zesira is the goat Zesira is like the only support the server literally no one else responded to my tickets except him but he always had patience and great support

Purchased the 75T ultimate bundle and so far the support has been good. The fuser did get delayed in shipping and I had to reach out to find out what was going on but they replied to my email within 24hrs. Everything else is installed and setup thanks to the help of @zesira, @Trix (NOT DMA) and @Mr. Duck. The initial ticket for support took a day or so and yes you do have to wait for 1:1 firmware but what do expect? Do you want a 1:1 firmware or a generic gen pop FW...like some of you need to have a little patience. Also, do realize this company sells its hardware from 3rd party so delays can happen outside of their control. That being said, have some patience and they will ensure you get what you paid for. Everyone's moving to DMA over injected cheats right now due to increased anti-cheat capabilities so customer service and hardware delays should be expected if you take the time to understand... Overall I recommend Ducks. I would recommend however they create better DMA installation instructions and make things more user friendly (Admin working on this from what I was told). More instructional videos step by step vs the current typed out guide would go a long way in freeing up time for Admin to address tickets. Hope this review finds those questioning if they should make a purchase or not!

Needed help setting up the spoofer, Trix responded quickly and was able to hop on AnyDesk and do what I needed. Very useful and trustworthy.

Asking simple questions with the top replies and fast help @Trix is not only cool calm and collected he replies fast even when super busy. Helps out really quick, all around great experience with @Trix

Hello all I want too say this was a great experience. I did have too wait alittle for support but once they were available too help it was a very smooth process with the set up @zesiraa support amazing work so smooth fixed a issue with a blink of a eye knew right away what to do expert experience would highly recommend

Ducks service support member Zesira gave an absolutely fantastic on hand support with setting up the device for the first time and getting the software sorted for it too. Thanks again for being so helpful and understanding.