Duck's ServicesReviews of ducks-services.com

my name is fiji they helped me trix is a w man

Very good support. Trix responded quickly and helped me with everything I needed. The service was fast and professional. I highly recommend it.

very low iq support , and their product doesn't even work , they are scammers don't use this shit

Great experience, amazing staff beyond helpful and go above and beyond

Great service i recommend 100% they help me with any issue!

$700+ in purchases... absolutely amazing support, knowledgeable staff and most of products sold are easy to setup. Highly recommend them for quick updates on products and most important safe and stable products.

Excellent support. Will go above and beyond to get your stuff working correctly. I purchased something back in November and it failed last week. They walked me through every step of fixing my issue and even provided me with revisions to their work until it was right. Incredible support and an incredible vendor overall.

Bought brand new Phoenix 100t Dma card and installed. On test firmware the Phoenix card passed with Excellent on everything. Paid Mr. Duck for custom firmware and when installed the card failed tests. Tech named BMP said the Phoenix card was bad so I needed to order the Ducks Services 100t card so I did. Installed the Ducks 100T new card and it worked perfectly on test firmware but failed when they installed the custom Ducks Services firmware. Worked 1 full week everyday with his tech team of Zero and BMP. Zero was so helpful and tried so many times and was a pleasure to work with but could not get their custom firmware to work after 6 attempts so he escalated to BMP. BMP was the rudest and most unprofessional tech I have ever worked with. He is one of the reasons I will never buy from Mr Ducks Services ever again. BMP even tried redoing their custom firmware multiple times yesterday and they all failed including now their 100t card will not take the stock test firmware so there card is bricked now. I notified Mr Duck myself and he blamed it on my brand new Asrock x870 e motherboard which is crazy cause the 100t card worked perfectly on test firmware but bricked when they added their custom firmware. 2 brand new 100t cards worked perfectly on test firmware with Excellent tests passed but both bricked due to their custom firmware. Now Mr Duck wont refund me for their card and their custom firmware I paid for. Terrible and unprofessional. I just seen Mr Ducks reply to my honest review and he is telling the world the truth. Mr Duck agreed with everything. I stated except the fact that his firmware did actually brick the Ducks Service 100t card I purchased from them on Monday and it was working perfectly with the test firmware. Currently his card is bricked along with the Phoenix Dma card his techs installed his custom firmware into themselves multiple times. Neither card will accept the reflash if the test stock firmware and both cards are in failing test conditions due to his techs and firmware. Mr Duck has also refused to allow me to return the bricked card for a refund. The refund he submitted was for the custom firmware cost of $149 that I paid last week to use with my new Phoenix dma card and when that didn’t work his techs told me I needed to purchase their Ducks services 100t card so I did and paid for custom firmware again for a total of $249 more dollars. So I paid $149 and $249 and Mr Ducks has failed to tell everyone that he only refunded the $149 not the $249 for his 100t card that his customer firmware and techs bricked. This is not a system or motherboard issue as Thu is a brand new $8000 rig built with Asrock x870e nova wifi motherboard which is too of the line and Amd 9950x3d cpu and Asus Astral 5090 video card. So none he is not correct by saying my oc is the issue. Mr Duck still owes me $249 for his unprofessional services and bricked card now that his techs installed their custom firmware more than 8 to 9 times this week.