DublinairportparkingservicesReviews of dublinairportparkingservices.com

Bad customer service. They just don’t care

Booked the Meet and Greet as we have a baby and we wanted to be able to collect our car quickly and get up the road. We waited for well over an hour for the car , I was told the car was on the way to me, just a 7-8 minute wait and then they phoned to say they couldn’t find the keys, then we were told an employee took them home by mistake. After 8 phones over and back and almost an hour and a half wait we received the car back. The passenger side seat was in a reclined position ( I know this as the baby seat would not swivel as normal and I had to move the seat )so the car was clearly used for more than just driving it to the car park. Overall a terrible experience and I would not recommend to anyone!

Paid for valet and car turned up as dirty as I left it. Customer service will not respond to me several days later. Also driver turned up at wrong terminal on departure resulting in ten minutes delay at 5.30am…

used the collection service had to wait 15 mins for someone to take my car to the car park , I could see on maps that my car traveled back and forth to there parking and the airport twice before I set the alarm of from the remote and then it stayed parked on return I waited 20 mins for the car after tracking it from airport to there car park and back to me I can only guess what they were doing with it I would rather not travel than use this firm again

Left my car on drop and go. First problem. Car wasn’t were machine showed. Took me an eternity to find. No one to talk. Second and biggest problem. My car is equipped with valet mode that showed me car was driven for 20min with a top speed of 60kph. What they did in 20minutes drives? Still waiting for an answer.

Your car will not be parked at Dublin airport, it will be moved to some other carpark that suits them. I was told to contact them as soon as I landed and the car would be ready to collect outside the terminal when I arrived back in Dublin, as per Ts & Cs. I did this when we landed, I was told to contact them when I received my luggage. When I received my luggage I called again and was told it would be 25mins before the car would be returned to the airport. I was waiting 40mins, handed the keys and he walked off. They are offering a service they cannot provide. It’s a scam.

Had my car picked up on 31st October in perfect condition. When I came back on 7th November it was returned to me undriveable in their words. The suspension has been broken, a large chunk out of tyre and wheel rims damaged. Reported to gardai. Absolutely do not use this company.

I used the drop and go service for the second time this year. I came back to my car and found that all my personal belongings had been moved. I went to the desk in the airport to lodge a complaint and was told that staff are not allowed touch clients personal items. I got a call from the manager where I was made to second guess "what state I left my car in". Absolutely awful attitude when you are trusting someone with your car and handing over keys. I am waiting on a call back for 1 week now.