D&T TranslationsReviews of dttranslations.com

Response from D&T TranslationsAug 21, 2026

Dear Anne, Thank you for your feedback regarding order 030397. I completely understand your frustration in feeling overcharged, and I would like to clarify what happened with our system and how we are actively resolving it for you today. Pricing and Languages: When you placed the order, the target languages were manually typed in rather than selected from our dropdown menu. Because multiple regional terms were entered for what essentially condenses into two distinct written forms in translation, our system registered and charged you for two target languages, not four. Order Approval: We deeply apologize that you only received one of the two requested versions initially. We noticed that the order was approved on your end on August 6, 2026, which automatically finalized the notarized copy. For future reference, if a file is ever missing, please use the "Request Corrections" button in your account instead of approving the delivery. This alerts us immediately so we can assist you before the final notarization is triggered. Our Solution: We want to make this right immediately. We have already contacted your translator to request the missing second version and have provided the proper certifications for both files to be completed. We will upload both completed translations to your account as soon as the translator provides them. Please reach out to our support team directly if you have any other questions in the meantime. Warm regards, D&T Translations