D&T TranslationsReviews of dttranslations.com

Response from D&T TranslationsJun 15, 2026

Thank you for taking the time to share your feedback, and we are glad to hear that you found our service fast, punctual, and reasonably priced. We sincerely apologize that the formatting of your certified translation did not fully meet your expectations. Our agency standard is to replicate the original layout as closely as possible, including tables and grids. While our team worked diligently to mirror the structure, alignment, and data hierarchy of your original document, we completely understand that a native table format would have provided a much cleaner and more accurate presentation. We would love to make this right for you immediately. Please reply to our email or contact our support team directly with your reference number (027515), and we will gladly re-format the document into a strict table layout at no additional charge. Your satisfaction is our priority, and we appreciate your feedback as it helps us maintain the highest quality standards.

Response from D&T TranslationsApr 23, 2026

Dear Daniel, Thank you for your honest feedback. We want to sincerely apologize for your experience. You are absolutely right—having to escalate corrections multiple times is not the standard we set for ourselves, and we take full responsibility for the frustration this caused. In particular, we are not satisfied with the formatting of the translation you received. Even though you have already approved the previous version and received the notarized copy, we feel it does not meet our quality standards. Our team has decided to proactively revisit your entire order to overhaul the layout and identify any further shortcomings. We want to ensure the final product is professional and polished so you can use it with total confidence. Our plan for the next 24–48 hours: Format & Quality Audit: We are re-evaluating the entire document to correct the formatting and ensure every detail is accurate. New Certification: We will resend an updated certified copy for your review and approval. Free Re-Notarization: Once you approve the new version, we will have it re-notarized and sent to you free of charge. We value your business and are committed to making this right. You will hear from us directly within the next 48 hours. Best regards, The D&T Translations Team