DTE EnergyReviews of dteenergy.com

DtE overcharges and underperformed. They should implement root cause analysis, 5 why or six sigma to try and meet customer expectations. For 300 to 400 a month paid on a small condo, with frequent power outages that damage personal electronics they should fire themselves.

DTE made our Electric bill almost $900 Last Summer and it was a nightmare with frequent power outages and rate hikes, I did everything as recommended and I still got hit with High electric bills. Faulty equipment and lack of preparedness for severe weather like what occurred a month ago in Michigan and Ohio in which First Energy known as Ohio Edison was way more prepared for power outages in Ohio than DTE was in Michigan. DTE had more outages than Ohio after last month's severe weather outbreak and Power was rapidly restored in Ohio in just 48 Hours while DTE took 5-7 days to restore power to parts of Michigan. The equipment needs to be upgraded and the rate hikes need to stop as more and more people are becoming homeless as the bills keep climbing. It will definitely get worse this winter when people don't have enough money to even afford food for Christmas this year. Don't say it's because of climate change, because you still use natural gas which is still a fossil fuel and you are still contributing to climate change. I wish that I could install a whole house generator or go solar.

Reporting record profits for 2022 and then raising pricing for consumers drastically in 2023. And trying to justify that by saying that someone asked them to do so... People are not that stupid.

Not even 1 star! Awful high rates, crappy grid, wealthy CEOs making millions while jacking up rates annually.

Mpsc Case Number U-21297 Recently, the watchdog group Citizens Utility Board of Michigan ranked the state’s utility companies among the least reliable in the nation, and in its most recent report, consumer website Choose Energy ranked DTE Energy dead last for reliability. Last year, responding to mounting public frustration with DTE and Consumers Energy, the Michigan Public Service Commission ordered an independent audit into the reliability of the companies’ infrastructure. The results of the investigation have yet to be made public. To add insult to injury, Michiganians pay some of the nation’s highest rates for these subpar services, and over the last decade or so DTE Energy and Consumers have increased residents’ costs by 50% while costs for industrial customers remained flat — and the companies’ executives take in millions in compensation.