Janette R.
My eyes feel worse after using it.
My eyes feel worse after using it.

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dryeyerescue.com (dryeyerescue.com) has 1,233 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 99 reviews with 1 star · Clear filters
Janette R.
My eyes feel worse after using it.
Alexander T.
You told me you had my product and you took my payment. Then I got an e-mail the product wasn't available. You offered me a refund but would have been better to just let me know sooner rather than later
Sharon L.
Paid for an overnight delivery and it took 4 days to get it. When I contacted them to rectify they explained that they can't control carriers timing! So why offer 1 day when I could've done regular shipping and received it in the same time frame???
Jill A.
My eyes burned and stung when using
Nancy R.
Your customer service was terrible. I spoke to two rude women trying to explain your website is not clear what size product I was ordering. They forgot : The customer is always right!
Sue R.
I already wrote to customer service lsat week. The eyebrow mascara type color (TWENTY TWENTY full brows) is SO DRY from when I opened it the first time. I was told I could only return for a replacement (same problems?!) OR store credit, not a credit card return AND I have to pay for return shipping!! Date below is approximate.
Ruth C.
The spray did not work on the bottle I received.
Response from dryeyerescue.comFeb 28, 2023
If the product was defective, please send back to us for a replacement. It is rare, but does happens time to time
Chan
They are very unprofessional. They can't answer any questions and they have no idea what the ingredients are that are in their products.
Response from dryeyerescue.comFeb 24, 2023
We are very understanding about your need to know the ingredients in Biologic eye drops. Unfortunately, these drops are made from natural amniotic fluid, therefore there really isn't "ingredients". They are comprised of many enzymes, cytokines, and other natural occurring items