Elizabeth B.
Where is my order?
I ordered my product over two weeks ago and have not yet received it. I can’t believe you’re asking me for a review. Can you please let me know when to expect my order? This is ridiculous.

Number one online destination for everything dry eyes. Shop doctor approved, dry eye products and find a dry eye specialist in your area.
dryeyerescue.com (dryeyerescue.com) has 1,233 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · Lehigh Acres, Florida
Excellent

Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent

Pharmacy & Medicine · Orlando, Florida
Excellent
Showing 99 reviews with 1 star · Clear filters
Elizabeth B.
I ordered my product over two weeks ago and have not yet received it. I can’t believe you’re asking me for a review. Can you please let me know when to expect my order? This is ridiculous.
VaPa
I never got the shipment after waiting for weeks.
Christine L.
No product delivered even with upgraded shipping
Response from dryeyerescue.comMar 27, 2022
Hello Christine, it appears we shipped your product the same day it was ordered, but USPS had some unknown delays that we see on the tracking. As of today, it shows you received your products! Very sorry for the crazy shipping delays everyone is facing during these difficult times. We hope the delays will not happen again!
Joseph M.
My 89-year-old mother purchased his product and after 4 weeks we found that she was having stomach complications... She have purchased a 3-month supply and was charged $164 and only use 10 of the pills. We requested a refund and Josephine who answered the customer service call said that we were past 30 days and there's nothing more we can do. But that wasn't it she was very rude would not tell us her full name she said she was the supervisor that was nobody above her I asked for the owner of the company or an email address or something to try to sort this out she would not give us any information. And hung up on us. I would not order this product and if I felt compelled to order this product I would order directly from the manufacturer. If you can put zero Stars I would have put no stars
KG
Paid for 2 day shipping and 2 weeks later I still don’t have my eye drops
Response from dryeyerescue.comFeb 17, 2022
Hi Kara! Our most sincere apologies for the inconvenience. After further investigating your order, we've found USPS has not moved your package over the last 2 weeks after scanning it in the first two stops. We are sending you a replacement box at no cost. Please reach out to us next time, we're always able to check tracking and work with you so you're able to get the products you've ordered. Feel free to call us at 888-982-7764.
Emily
Not being able to return is a sham. When you spend $80 on a product that doesnt work, you should be able to return for a full refund rather than store credit and having to pay shipping. I wont be buying from here again.
LENA R.
I have not yet received the product I ordered weeks ago
Response from dryeyerescue.comFeb 11, 2022
We are sorry that USPS is having issues during these crazy times. The packages are given to them on time, and unfortunately, we can't control what happens after that. Our software shows you were re-shipped another package shortly afterward, hopefully everything is good now.
Karla H.
I specified what exactly I wanted: .34 oz. Moderate to Severe eye drops. What I was sent was .05 oz. Normal to Moderate eye drops. When they emailed me saying they would send me what I ordered, they said they would send a shipping label for me to mail back what they mailed me in error. I received what I originally ordered - BUT they didn't send me a shipping label. Now I have to email them again & see if they are going to send a shipping label or not.