DrTalks was created to give real people access to some of the world’s foremost experts on various health, wellness, and medical topics. Through our exclusive partnership, we’re able to bring you ongoing content curated to match whatever subject or condition that interests you. So whether you want to understand the secret to unlocking your genetics, improving your health through nutrition and exercise, understanding the latest breakthroughs in the war on cancer, or learning to deal with chronic conditions and pain management — we give you the latest from the doctor’s themselves.
DrTalks (drtalks.com) has 207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
drtalks.com
Website
drtalks.com
Category
Media & Information
Location
Carlsbad, California
Listed on Five Star Index
2026
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Most recent review: September 2026.
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I signed up for a $97 one-year membership with DrTalks. Later that same year, I cancelled the membership specifically to avoid being automatically charged again.
Despite this, I was recently charged another $97.
Since discovering the charge, I have made numerous attempts to contact customer service to resolve the issue, by email, online chat, and telephone, and have received no response and no resolution.
At this point, the issue is not just the unauthorized charge, but the complete lack of customer support. A company that offers paid memberships should have a reliable and responsive way to handle billing problems.
I would not recommend DrTalks based on my experience unless they significantly improve their billing practices and customer service responsiveness.
Response from DrTalksFeb 20, 2026
Thank you for sharing your concerns, and I sincerely apologize for the frustration and inconvenience this situation has caused.
After reviewing your account, we did respond to your earlier email and offered the option of a full or partial refund, but we did not receive a reply. No worries — we have now processed a full refund for the recent $97 charge.
We truly regret any inconvenience this may have caused and appreciate your patience as we address the issue. Your feedback about billing and customer service responsiveness is important, and we’ll use it to improve our processes moving forward.
If there’s anything further we can do to assist you, please don’t hesitate to reach out.
JS
Joanne & S.
All the speakers were very good and…
All the speakers were very good and provided information that helped me and others forward.
Response from DrTalksJan 30, 2026
Thank you so much for your kind feedback! We’re truly glad to hear that the speakers and information were helpful to you and others. It means a lot to us, and we appreciate you taking the time to share your experience.
SN
SR-NJ
I paid for a 1-year Premium…
I paid for a 1-year Premium subscription in October 2025 and all was going well. As of January 1, 2026 their system apparently had a glitch and I have been unable to access my Premium content. I attempted to contact their support staff via e-mail and phone with no response. I am still trying to get this unacceptable issue resolved.
Response from DrTalksJan 8, 2026
Thank you for sharing your experience, and we sincerely apologize for the frustration this has caused.
You’re correct that a recent website update caused a temporary glitch that affected access for some members with active Premium subscriptions. We regret the disruption and the delay in getting back to you, especially given how important uninterrupted access is.
To restore your Premium access, please try the following steps:
Log out of your DrTalks account
Log back in
Go to My Account
Click on Purchased Content
Locate your summit or Premium content and click View Content
In most cases, this resolves the issue immediately.
If you’re still unable to access your Premium content after trying these steps, please send an email to [email protected], and we’ll assist you directly until it’s fully resolved.
We truly appreciate your patience and want to assure you that your Premium subscription remains active, and we’re committed to making sure you receive the full access you paid for.
Thank you for bringing this to our attention.
KN
knockin
God's way to tell us what actually cancer is.
In the Name of the Messiah Jesus:
I by no means trust or believe in any part of so-called allopathic medicine or sorcery or other fictional and harmful inventions by men.
This summit was about natural healing, which means, to me, assisting God to care for His temples we live in as His spirits.
I, for one, rather obey God than men. Allopathic, as well as all "legal" inventions by man, is opposite God's will, which is the law. Nature is God's.
Keep up God's words and will, which is the law.
Response from DrTalksJan 5, 2026
Thank you for taking the time to share your perspective and reflections. We appreciate you engaging with the summit and expressing what resonated with you personally.
At DrTalks, we intend to provide a platform that explores a wide range of perspectives on health and healing, including natural, integrative, and lifestyle-based approaches, while allowing individuals to discern what aligns best with their own beliefs, values, and experiences.
We respect that people come to this content from many different backgrounds — spiritual, philosophical, and medical — and we aim to create space for thoughtful discussion and learning rather than a single prescribed viewpoint.
Thank you again for being part of the conversation and for sharing what healing and stewardship of the body mean to you.
KD
KD
Be careful when signing up for…
Be careful when signing up for membership. The different levels of mbrshp are not explained well & are misleading.
I learned *after the fact* that when you purchase a summit for $97, it comes w/ a free 1 yr subscription which enables you to watch all summits on the website for 1 yr. None of this is explained on the website, or when you purchase a summit (which gives you lifetime access to the summit).
I purchased a $97 summit & when I signed into my acct I saw that I could "upgrade" to a $197 yearly "premium" mbrshp which would allow me to access all of the summits on the website for 1 yr. I didn't know that I already had access to those summits with my $97 purchase (it wasn't explained), so I "upgraded" to the "premium" version. With an upgrade, you should just pay the difference, so I assumed I'd be charged an addl $100 for the premium subscription. I was charged the whole amount. So I had paid $97 + $197 for the same subscription!
There are no controls built into the subscriptions page to prevent something like this from happening, & my opinion is that DrTalks doesn't care. It's intentionally misleading so people will do what I did & purchase a premium subscription on top of a free one that comes w/ a $97 purchase of a summit.
I contacted DrTalks about this and, while Charis Anne (CA below) refunded the $197 subscription, I found our email conversation odd & obfuscating. It's pasted in below.
*****
(Me) I signed up for basic membership for $97/year, then once I was into the membership area, I saw that I could upgrade to premium, which is $197/yr. I thought the $97 I already paid would go towards that, but I was charged the full amount of $197. Is premium membership actually $294/year?
(CA) Thank you for reaching out, and I’m happy to clarify this for you. After checking your account, I can confirm that two separate orders were placed on December 16, 2025:
$97 – This was for the XX Summit 2.0, which gives you lifetime access to that specific summit.
$197 – This was for the Premium Membership subscription, which gives you one year of access to all summits available on our website, without needing to purchase them individually.
The Premium Membership is $197 per year, not $294. The $97 charge was not a “basic membership” fee—it was for the summit purchase, which is a separate product and does not automatically apply as a credit toward the Premium Membership upgrade.
That said, we completely understand how this can be confusing when upgrading inside the members area. If you’d like us to review options or see how we can best support you, just let us know—we’re happy to help.
(Me) When I go to the subscriptions page in my account, this summit is actually listed as a subscription (a "Premium Membership") and is set to auto-renew for $97 in Dec '26. If it gives me lifetime access to the xx summit, why is it listed as a subscription that's set to renew? Wouldn't it be a one-time payment, and one-time purchase? If I cancel auto-renew for this, will I lose access to this "subscription"? Please see attached "screenshot 1" and "screenshot 2". I'll keep the Premium Membership for one year to see how I like it since I already signed up. But I'm wondering what the Basic Membership is if Premium is an upgrade.
(CA) Please know that the XX Summit 2.0 you purchased has a FREE one-year Subscription. Which is why it has a subscription renewal of $97 next year. We can canceled any of the two subscriptions so you won't get a duplicate renewal order for the subscription moving forward. Just let us know which of the two.
(Me) Is the FREE one-year Subscription the same as the $197 subscription I also purchased, where I'll have access to all of the available summits/webinars, etc, on DrTalks? If the FREE one-year Subscription linked to the xx summit is the same as the $197 subscription I also purchased, then I'd like to cancel the $197 subscription.
This isn't your fault because you didn't design the website, but I have to say that this is very confusing, and actually misleading, and if you could send that feedback to whoever is in charge of the design/interface of the subscriptions and purchases page, I'd much appreciate it. It's misleading to the degree where I'd probably never purchase another summit through DrTalks, which is unfortunate because there's good info in some of the summits.
*****
Charis Anne didn't address my feedback in her response to me, she ignored it. She said the $197 was refunded & to "let us know if you have questions." This is not a company I want to continue to support. I don't like their misleading subscriptions page, and I didn't like the reply from Charis Anne, which was unapologetic and obfuscating.
If you can purchase one summit a year for $97 + free yearly subscription, why would you ever pay $197 for the same thing???
Response from DrTalksJan 5, 2026
Hello Karen,
Thank you for taking the time to share such detailed feedback about your experience. I’m genuinely sorry for the confusion and frustration this caused — and I want to acknowledge upfront that you’re right: the way memberships, summit purchases, and subscriptions are currently displayed can be misleading.
You are absolutely correct that:
Purchasing a $97 summit includes lifetime access to that summit, plus a free one-year general access subscription
That free subscription can appear in the account area in a way that looks like a paid, auto-renewing membership
The upgrade path to Premium does not clearly explain that the $97 summit purchase does not apply as a credit toward the $197 Premium Membership
Because of this, it’s understandable that you believed you were upgrading and would only be charged the difference. That expectation is reasonable, and we regret that the system did not make this clear or prevent a duplicate purchase.
I also want to sincerely apologize for how our communication came across. While the $197 charge was refunded promptly, we should have done a better job acknowledging your feedback directly and validating your experience. I’m sorry that our response felt dismissive or obfuscating — that was not our intention, but we recognize the impact.
Your point about why someone would ever purchase the $197 Premium Membership is fair. The distinction (which we clearly need to explain better) is that:
The free one-year subscription included with the summit is promotional.
Your feedback has been shared with our leadership and platform team, as it highlights real usability and transparency issues that need to be addressed. We appreciate you calling this out, even though we regret that it came at the cost of your trust.
While we respect your decision if you choose not to continue with DrTalks, we truly appreciate the time and thought you put into explaining what went wrong. Feedback like yours is essential for improving both our platform and our communication.
With sincerity,
SM
Susan M.
Issue resolved
I have received notice from dr.talks with a refund notification. THANK YOU FOR RESOLVING the issue quickly.
Response from DrTalksSep 15, 2025
Thank you for reaching out and sharing your concern. We are very sorry for the frustration this caused.
We do send reminder emails one month prior and again seven days before the subscription renewal to give all members ample time to decide whether to continue or cancel. It’s possible these messages were missed or filtered into another folder, and I truly apologize if you didn’t see them.
As requested, we’ve already processed a full refund of your $97 subscription renewal under our 30-day money-back guarantee, as outlined in our Refund Policy
. The refund should appear in your account shortly, depending on your bank’s processing times.
Your subscription has also been canceled, so you won’t receive any further charges.
We truly appreciate your past support and feedback, and we’ll continue improving our communication to ensure this experience is smoother for all our members.
JM
janet M.
This is one of the most informative…
This is one of the most informative platforms I have ever come across. The information shared saves lives, i know it has for mine and the patrons of our practice. Continue with the good work. You have a permanent subscriber in me.
Response from DrTalksSep 15, 2025
Thank you so much for your kind words. We’re truly honored to know that the information shared on our platform has made such a meaningful difference for you and the patrons of your practice.
Your feedback inspires us to continue our mission of providing life-changing knowledge and resources. We’re grateful to have you as part of our community, and even more so to have you as a permanent subscriber.
RE
Renato
My wife was charged $97.00 for renewal…
My wife was charged $97.00 for renewal this past June 23rd, there were no communications prior to this renewal. We immediately cancel this (day after it was renewed and charged my wife's credit card), sent e-mail requesting a refund on June 27th and a follow up email on July 7th and a call to the customer service on July 7th. Unfortunately, we have not received any communication back from them and the refund of $ 97.00 (I read their return policy, and it was stated that you can cancel it within 30 days and get the refund).
I will notify the credit company and will dispute this charge if I don't hear anything back from them by this week.
Response from DrTalksJul 25, 2025
Thank you for reaching out. We’re happy to assist with your request.
As per our records, the $97 subscription charge from June 23rd has already been refunded, and a confirmation email should have been sent shortly after the refund was processed. We hope this has reached you by now.
If for any reason you have not received the refund confirmation or the funds have not yet appeared on your statement, please feel free to contact us directly at [email protected], and we’ll be happy to assist you further.
We truly appreciate your patience and understanding.