Axl H H.
I opened a subscription that I canceled…
I opened a subscription that I canceled with a few days of it starting, because I realized it wasn’t what I needed , so I canceled the account , I was sent a cancellation confirmation along with the cancellation number. However they would then proceed to keep charging my card month after month , when I reached out to the bank to get a refund they would challenge the dispute and have the charges stick , this is very frustrating and unprofessional , my next step is to seek legal counsel because this is absolutely NOT good
Response from DropTrackAug 16, 2024
Hi, I'm sorry for the trouble you had with DropTrack. This is not the experience we want for our customers. We have made sure that the subscription is canceled and you won't be charged again. In addition, we have been in touch with you via our support tickets. If you are still having any issues please contact us at [email protected].



