Drone NerdsWe are an authorized DJI Dealer & Repair Center offering a full line of DJI products and accessories, customization and upgrades. On top of being a stop shop for all drone related needs, customer satisfaction is our #1 priority. We offer an amazing in store experience, coupled with knowledgeable representatives and an inviting atmosphere.
Drone Nerds (dronenerds.com) has 250 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Connor B.
The process of sending my drone in for repair and the communication with Drone Nerds has been just what I was looking for. Although the part for my repair was out of stock at the time of repair I was provided updates with every step along the way. Thank you for being so communicative and helpful!
Response from Drone NerdsMay 11, 2026
Happy to help, Connor! Thanks for taking the time to leave a review!
Andrea Marie B.
I was devastated that our drone was going to be DOA right before our vacation to the Caribbean, but the folks at Drone Nerds really stepped up to the plate. In addition to honesty, something I truly value is communication. The team at Drone Nerds effectively kept me in the loop throughout the process. I definitely recommend both the repair/service and customer care departments (sorry, individual names escape me)!
Response from Drone NerdsMay 11, 2026
Thank you so much for the kind words! We know the timing was stressful, so we’re glad our team could help and keep you updated throughout the process. We truly appreciate the recommendation and hope you had an amazing trip!
Adam R.
We sent a 3t out for repair and drone nerds and were very happy with drone nerds repair process. Our technician Yamel was great! Yamel was very communicative, fair on pricing, and quick to get us a reolution! I'm happy to know that we can send our drones in the future to drone nerds.
Response from Drone NerdsMay 11, 2026
Thank you for the great review! We’re so glad you had a positive repair experience with us. Yamel will really appreciate the shoutout. We’re happy we could provide clear communication, fair pricing, and a quick resolution. We look forward to helping with any future drone service needs!
Andersen B.
I had a really good experience with this company, but unfortunately I decided not to go through with them. I communicated with Drew Walker for around 4 months regarding a DJI O4 Air Unit Pro. He was completely transparent along the way and he helped me out with every question I had. I ended up pulling out of my reservation because I found a better deal on a prebuilt drone that would be less work for me, and he saw my refund out in a VERY timely manner. If I ever need help again, I’ll definitely be going with DroneNerds.
Response from Drone NerdsMay 11, 2026
Thank you for the thoughtful review and kind words about Drew! We’re glad we could help throughout the process and make everything as transparent and smooth as possible. No hard feelings at all on the reservation cancellation, and we’re happy you found a setup that worked for you. Also, great timing: we actually started shipping the DJI O4 Air Units today! If you still need one, feel free to reach out to Drew and we can make sure one of these units goes to you. We truly appreciate your support and hope to work with you in the future.
Jon L.
Was really nervous sending the drone to an organization I knew nothing about. Worked out fantastic! Good communications and repair was quick - and more than fair!
Response from Drone NerdsApr 22, 2026
Thank you for trusting us with your drone repair. We know sending it to someone new can feel like a big leap. We’re so glad we could turn those nerves into a great experience. Clear communication, fair pricing, and quick turnaround are exactly what we aim for, and it means a lot to hear that came through. We truly appreciate your support and hope to help anytime you need us again! -The Drone Nerds Team
Victoria P.
I took my drone to Drone Nerds because one of the legs was broken. Honestly thought it would take at least a week, but they surprised me. Dropped it off on Wednesday — they did the diagnostics the next day and fixed it the day after. Super fast. Jose was the technician who worked on it — really appreciate his work. They didn’t just repair the leg, they also calibrated everything and tested it before giving it back. Got my drone back working perfectly, like nothing ever happened. Really smooth experience, no stress at all. Would definitely go back if I ever need anything again.
Response from Drone NerdsApr 20, 2026
Hi Victoria! Thank you so much for letting us know how we did. I'll be sure to pass this feedback on to Jose for you! -The Drone Nerds Team
Francisco P.
I was attended very cordially in the store building when I went to leave the drone and when I went to pick it up. Also, when asking some questions by phone. The technician that attended me was José.
Response from Drone NerdsApr 13, 2026
Thank you for your kind words! We’re glad to hear you had a great experience both in-store and over the phone. José will really appreciate the shoutout, and we’re happy he was able to take good care of you throughout the process. We truly appreciate your support and are always here if you have any questions or need assistance. -The Drone Nerds Team
michael C.
Great services and knowledgeable repair on my DJI Mini 3 propellor arm. In fact, the parts were back ordered and the Jose found the parts on Amazon. I ordered them and shipped them directly to Drone Nerds. It was fixed the next day. Will use them for all my service and repairs moving forward. The only negative feedback is that they don't answer their phone or return voicemails- you need to open a ticket online.
Response from Drone NerdsApr 10, 2026
Thank you so much for the thoughtful review, Michael. We’re really glad to hear you had a great experience and that Jose was able to help keep things moving by finding those parts and getting your repair turned around so quickly. We also truly appreciate your feedback on communication. While our ticket-based system is designed to provide direct and efficient support once a case is assigned, we understand that phone accessibility is important and we’re actively working on ways to improve that experience. Thanks again for your support, it means a lot to us. -The Drone Nerds Team
