Drone NerdsReviews of dronenerds.com

I suppose I'm no longer shocked as once reputable companies go south in this post-pandemic world. Drone Nerds seem to be one of those. My experience was poor, to say the least. I'll spare you my story but my experience includes not bad but non-existent communication, painful turn-around time (2 months), and sending my drone back as completely trashed. I did reach out to them but got no response. I'm certainly not going to sue over the $400 I paid for the crappy repair service. So yeah, public shaming seems to be my only outlet.

Drone was never looked at or flown, but you had the audacity to keep my 64gb samsung micro SD card. It is doing the same thing. Video is washing out. I want my money back! Can't believe you screw people like that just to get money out of them!!! Send the refund to my paypal account!!!

While they fixed the drone physical parts they did not address the sensor issues I was having which is why it crashed in the first place. I spoke to them about it both prior and during the repair. They promised to test fly the drone then did not after I received it. It does not fly correctly so I need to send it somewhere else to be repaired right. Also, dirt was still stuffed around the camera and sensors. They didn't even clean it.

I’ve paid to have my mavic mini 2 repaired, it’s been well over a month and I have not received my drone. I received and email over a week ago saying a shipping label has been created, it’s been over a week and it still says pending on fed ex and that they are waiting on the product to arrive. I’m beginning to think I’ve been scammed out of $380 and will be waiting for their response in my drones status this week. I’ll likely end up reporting them to the authorities and making appropriate parties aware that this company is fraudulent.

Tried to buy the 3 pack of refurbished air 2 batteries showed only 1 left so I rushed to buy it, I checked a day later on the status of my order and it showed on back order, contacted customer support their story was someone bought it before I did, I check a couple of days later and it shows again only one left but my order is still on back order. They are clearly playing with people showing they have only 1 left so they rush to buy only to spew the lie that someone else bought it before them. Also I wrote a review of my experience 1 star review and it doesn’t show up in their reviews.

This place is a rip off

I sent 2 drones, sparks. They said neither could be fixed and that they would sell me a refurbished one for $199. So I said don't send the old ones back. So they charged me$230 plus shipping and sent the other drones back to me. Their customer support is no good and it's only $20 or $30 ,but we even sent a drone that was able to be fixed and they said they couldn't fix it. I think they do this to most people that don't know about drones.

Sent my drone in for repair.