Drone Nerds Reviews | Read Customer Reviews of dronenerds.com

Drone Nerds Reviews | Read Customer Reviews of dronenerds.com

Drone Nerds reviews

Showing 200 reviews with 5 stars · Clear filters

Merl St J.
Apr 1, 2022
My first experience with Drone Nerds…
My first experience with Drone Nerds was great! Robbie is a stand-up guy and took care of my order personally. Nice guy and fun to talk to by the way. Based on my experience, I don't understand the negative reviews. This was my first purchase from Drone Nerds and I will purchase from them again!
Response from Drone NerdsApr 9, 2022
Thank you for your kind words! We are doing our very best to take all feedback into consideration and provide the best possible service to our customers. We look forward to serving you again!
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Jeffrey H.
Mar 23, 2022
Very timely service
Very timely service
Response from Drone NerdsApr 9, 2022
Thank you, Jeffrey! It was our pleasure to be of service!
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Johannes M.
Mar 9, 2022
Responsive communication with the…
Responsive communication with the service team and diligent log in process to document the condition of the drone upon arrival.
Response from Drone NerdsApr 9, 2022
Thank you for your feedback! The service center is continuously improving their communication with each customer, and they ensure that newly received units are photographed so we both know exactly what was received. Thank you for choosing Drone Nerds for your repair needs!
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Keith C.
Mar 8, 2022
Highly recommended
Luis and the guys at Drone Nerds did a fantastic job repairing and providing Maintenance on our Inspire 2 aircraft! Great customer service!
Response from Drone NerdsApr 9, 2022
Thank you, Keith! We'll pass the feedback to Luis and the Service Team! It's been our pleasure to service your DJI Inspire 2!
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Narasimha M.
Jan 13, 2022
Genuine DJI store
I brought drone from these guys, they are amazing. I encourage everybody buy from this store they are verygood
Response from Drone NerdsApr 9, 2022
Greetings: we do operate the official DJI Store on eBay, and this is authorized and confirmed by DJI both on their website and on their forum. We are sorry if a kit was missing batteries, and as you mentioned, we rectified the situation as soon as you notified us of this issue. Thank you for your business!
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John O.
Jan 12, 2022
Awesome Customer Service
Ordered the New DJI air2s..Rc Pro, Fly more combo as we don't have them in Australia and Dronenerds were the only place I could find who would send them..... Long story Short, for the first time ever I got Stung with GST and import tax before the drone had even left the USA (Must be a FedEx thing) and was charged almost $350au dollars that had to be paid before Borderforce would even release it. All the savings I made had now just gone with the import taxes and I was really p#ssed off and upset with what had happened telling Dronenerds what happened. The sales assistant I was emailing was not even trying to help me, so I then wanted to communicate with the manager there, but instead got there Customer Support person. Bernardo was his name, and he is an absolute LEGEND who actually refunded me the Import Tax Fees... Love my Air2s and the Rc pro is so convenient. Thankyou Dronenerds for making a really Crapy Sales experience (Stupid Fedex) turn into the best customer service experience I have ever had..
Response from Drone NerdsApr 9, 2022
It's truly been our pleasure to be of assistance!! Happy flying!!
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Lester P.
Dec 21, 2017
Excellent Service
Excellent Service, received my item within 2 days and everything is working properly.
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Charlie Martin, Drone P.
Jan 10, 2017
A place to meet your Drone and photography needs!
I've purchased several items from DroneNerds and every time they met and exceeded my expectations! They've had what I've needed each and every time, and the one time they didn't I wouldn't have known because I'd still received it on time! And plus items such as lanyards and such thrown in for free even money! I whole heartedly recommend DroneNerds to everyone who has a need and wants things right the first time!!!
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