Drone WorldReviews of drone-world.com

Spent almost 2,000.00 dollars on my husband for christmas at drone world, items shipped with backorders and no information regarding backorders. Took several calls and emails before I finally got a response. They told me two weeks and they would ship 4 weeks later after several calls and emails I finally got a hold of them again and they were in stock and shipped. It is almost impossible to get good, responsive service at drone world. I will not be using this company again.

The absolute worst customer service I have ever encountered bar none. They don't answer calls or reply to emails. I have no idea how they are still in business. I would have put zero stars if an option.

Unreliable and Unresponsive

Drone world is the absolute worse No communication, tried several times to contact by phone with no luck Finally I had to call my credit card company to ask for a refund After 3 months they could not send my items and no contact whatsoever Do no recommend drone world Will never order anything from these people

I ordered the phantom 4 pro back in Dec and they delayed shipping for so long that I had to get my credit card company to intervene and cancel the order because nobody at the company would answer the phones or respond to email so that I could cancel the order. ****Updated **** I received a email requesting me to erase this unfavorable but accurate review in exchange for goods which I denied for obvious reasons. The point of the review is to protect future buyers or least give them the heads up, I feel strongly that reviews should be earned and not bought. So my viewpoint is even worse of this company, instead of fixing the problem they attempt to sweep it under a rug. Stay away from Drone World!

So we ordered our drone -the mavic pro bundle kit for $1449 back in December with a shipment date of Jan 15-18.. credit card was charged immediately and over the past two weeks, we have called daily from different phones, left voicemails as well, no one has returned our calls, emailed sales AND, order status multiple times and we still haven't heard anything. All I want to know is when the package will ship. Because when we go on their site, the shopping has changed from Jan to Feb to March.. I spoke to a rep at dji.com and they said they are shipping out orders from dec on Jan 18, but they can't say the same for third party companies. I want to cancel my order if it's not going to be shipped until march but if it's being shipped on the 18th of Jan, I will keep my order placed... can someone over at drone world please help us! It's really frustrating to not have any help when we spend so much money on a product

If I had the option to put 0 stars on the review I would! I ordered a phantom 4 pro beginning of December and went to open it on Christmas... it was the regular phantom 4! So in conclusion I paid $1500 for a $1000 dollar drone. I've been contacting them through email and phone since December 26, 2016. They have yet to contact me back. DO NOT ORDER FROM HERE!. Very mad!

I bought a phantom 4 executive kit, and the remote gave ME trouble. sent it back for repair or replacement. well they sent it back to me said it works fine ,but it don't. They finally answered the phone after calling for three weeks. they said to return I AGAINt, and I still don't have the return label they said would be sent the next day... still nothing.... DONT BUY ANYTHING FROM DRONE WORLD.